Administrative Specialist

Buffalo. Administrative Support Specialist. Austin Air Systems. Full Time. Benefits. Job Overview We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. This role is essential in ensuring smooth office operations, providing exceptional customer support, and assisting with varied administrative tasks. The ideal candidate will possess strong computer literacy, excellent organizational skills, and experience in office management or clerical support. This position offers an opportunity to contribute to a dynamic office environment while developing your professional skills. Responsibilities 1. Taking inbound customer service calls and handling multi-line phone systems with professionalism and courtesy 2. Perform data entry, filing, and document proofreading to maintain accurate records 3. Utilize Microsoft Office Suite for document creation, email correspondence, and scheduling 4. Assist with tasks related to purchasing, and shipping when needed 5. Support office management tasks such as bookkeeping, invoicing using QuickBooks, and basic office supply inventory control 6. Maintain organized workspaces and ensure adherence to office procedures 7. Support administrative functions including phone etiquette, typing, and general clerical duties 8. Collaborate with team members to improve workflow efficiency and customer satisfaction Experience 1. Prior office or administrative experience required, including roles such as receptionist, administrative assistant, or customer service representative 2. Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace tools 3. Experience with QuickBooks or similar accounting software is advantageous 4. Strong organizational skills with the ability to manage multiple priorities effectively 5. Excellent communication skills, both verbal and written 6. Demonstrated ability to handle phone systems professionally and provide outstanding customer support 7. Proven ability to manage time efficiently in a fast-paced environment This role is ideal for candidates who thrive in organized settings, enjoy supporting teams through administrative excellence, and possess strong computer skills. We welcome applicants eager to contribute positively to our office operations while expanding their professional expertise. Job Type: Full-time Pay: $22.00 - $28.00 per hour Benefits: 1. 401(k) 2. Dental insurance 3. Health insurance 4. Paid time off 5. Vision insurance Work Location: In person