Design Support Specialist

Our client is hiring in their "Design Support" section within their IT department that is focused on technical support and overall guidance across the specific platforms. With increase volume, recent retirements. Our client is in need of a CAD (3D) specialist to work in their IT department and support internal users on any/all questions Civil 3D related.

The Cadd Specialist provides technical assistance and guidance to end-users and project teams on Bentley software products, including Microstation, OpenRoads Designer, Open Bridge and ProjectWise. This role ensures optimal software performance, resolves technical issues, and supports workflows to enhance productivity across design and engineering teams.

Key Responsibilities

Provide technical support for Bentley products via phone, email, and remote sessions.

Troubleshoot and resolve issues related to installation, licensing, configuration, and performance.

Maintain and update knowledge base articles and documentation for common issues and solutions.

Collaborate with IT and project teams to deploy updates, patches, and new releases.

Deliver training sessions and create user guides for best practices.

Track and manage support cases using internal ticketing system.

Top Skills' Details

1. 3+ years of experience working within and supporting Civil 3D design software/CAD Environment with Bentley Software Products (ORD and Microstation).

2. Experience providing technical support/troubleshooting for design software/hardware to cross functional teams.

3. Strong customer service and coordination abilities.

4. Familiarity with Windows OS, networking basics, and cloud based platforms

Job Type & Location

This is a Contract to Hire position based out of Sparks Glencoe, MD.

Pay and Benefits

The pay range for this position is $40.00 - $46.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Sparks Glencoe, MD.

Application Deadline

This position is anticipated to close on Nov 24, 2026.

Workplace Type

This is a fully remote position.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.