UNITEDHEALTH GROUP - OPTUM logo

Account Services Analyst

UNITEDHEALTH GROUP - OPTUM

WAUSAU, WIJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
WAUSAU, WI
Work Authorization
Not specified

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Job overview

The Account Services Analyst manages monthly releases for explanation-of-benefits customization, including testing and supporting requests and making basic programming changes. The role reviews mailing requests, coordinates timelines, selects templates, sets up print jobs, and checks setup accuracy. It also identifies workflow improvements and automation opportunities and supports the creation and implementation of quality and workflow standards.

Skills & qualifications

RequiredNice to have

Skills

System Application NavigationOffice Environment ExperienceData EntryMicrosoft ExcelComputer SkillsWindows PC ApplicationsKeyboardingComputer NavigationLearning Computer Programs

Qualifications

High School Diploma or GEDMust Be 18+1+ Years System Application Experience

Full job description

JOB REQUIREMENTS: Primary Responsibilities: Manage monthly releases, including testing and supporting requests, for EOB (Explanation of benefits) customization and making basic programming changes Reviews incoming mailing requests to determine timelines for front-end, print, quality and inserting Communicates and negotiates revised timelines with requester Determines appropriate template and completes print set-up Performs final review of front-end print set-up for accuracy and adherence to job specifications Makes recommendations for workflow process improvements, reduction of rework and related expense Analyzes new on-going print requests for automation potential Supports creation and implementation of new or revised quality and workflow standards ***** OTHER EXPERIENCE AND QUALIFICATIONS: High School Diploma / GED Must be 18 years of age OR older 1+ years of experience navigating through multiple system applications and screens Experience working in an office environment Experience with data entry (keying information into programs, tables or data bases) Experience with Microsoft Excel (create, edit, sort/filter, format) Ability using computer and Windows PC applications, which includes excellent keyboard and navigation skills and the ability to learn new computer programs Ability to work the hours in the job description ***** APPLICATION INSTRUCTIONS: Apply Online: https://uhg.hr/Wausau2026

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