Sales Professional - Inside Sales
Chalmette, LAFull-time$50–100K/yrSeen 6 days agoSeen in employer's feed 6 days ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Family Service Counselor serves client families by arranging at-need cemetery services and selling pre-need arrangements. The role provides personalized service, generates cemetery revenue, and acts as a primary contact for families. It involves prospecting, building relationships, responding to inquiries, preparing for appointments, following through on requests, and collaborating with funeral home and cemetery staff to support families.
Skills & qualifications
Skills
Qualifications
Full job description
Our associates celebrate lives. We celebrate our associates.
Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
Job Responsibilities
Lead Generation
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Holds self-accountable for prospecting a minimum of 1-2 hours each day
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Obtains referrals from families served by the location
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Networks and builds community and civic relationships
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Explains and presents presentations to families served and referred families
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Maintains and tracks activity levels to ensure productivity
Build Relationships with Families
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Responds to client inquiries in a timely, respectful, sensitive and professional manner
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Connects with families through listening, honest communication and genuine concern
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Develops an understanding of each family’s unique needs and offers solutions that provide value to them
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Stays in touch with families to ensure satisfaction
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Prepares for all appointments and performs all procedures with professionalism and attention to detail
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Follows through on all customer problems and requests
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Builds trust-based relationships to earn the right to ask for referrals
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Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
Teamwork
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Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
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Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
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Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
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Shares family concerns with rest of the SCI team
Minimum Requirements
Education
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High school diploma or equivalent
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1-2 years of college or an equivalent of education and experience
Experience
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High school equivalency and 1-2 years of college or an equivalent of education and experience
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1-2 years of customer service or sales industry experience preferred
Licenses
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Current state/province issued driver’s license with an acceptable driving record
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Insurance license if required by state/province law and as prescribed by each state board
Knowledge, Skills and Abilities
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Must be able to pass the Company’s internal presentation certification within thirty days of hire
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Ability to work a number of evenings and or weekends every month
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Ability to drive frequently
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Ability to obtain and maintain an insurance license if required by state/province
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Flexible hours but, at times must have the ability to work up to 12 hours in a day
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Ability to treat others with empathy and respect
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Knowledge of computers and some software
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Customer service skills
Compensation
$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Postal Code: 70043
Category (Portal Searching): Sales
Job Location: US-LA - Chalmette
Job Profile ID: S00164
Time Type: Full time
Location Name: St Bernard Memorial Garden - St Bernard Memorial Funeral Home
How this job compares
Set against the 47,499 open Sales jobs on Olive Jobs, counted November 10, 2026.
- Pay
- This posting$50–100K/yr
- Louisiana median$75–116K/yr181 salary ranges
- US median$94–140K/yr24,346 salary ranges
This range's midpoint, $75K, is 23% below the Louisiana median midpoint ($97K) — in the middle half of Sales salary ranges in Louisiana.
- Openings
- Olive Jobs lists 478 open Sales jobs in Louisiana and 47,499 across the US. 8% of them nationwide are listed as remote or flexible.
- Hiring the most in Louisiana
- Consolidated Electrical Distributors27 open
- Oracle26 open
- Kemper22 open
- Experience
- Sales postings that state a minimum ask for 4 years of experience at the median; the middle half ask for 2 to 6 years (27,473 postings).
- Education
- This posting asks for a high school diploma; 17,246 of the 47,499 open Sales jobs (36%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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