MBA Student Experience Associate, Texas McCombs
Austin, TXJobSeen 3w agoSeen in employer's feed 2 days ago
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Job overview
The MBA Student Experience Associate supports program operations and student affairs at Texas McCombs. The role coordinates course materials, class weekends, events, travel documentation, and purchasing requests; maintains student communications and resource materials; responds to student and email inquiries; and contributes feedback on processes and implementation of improvements.
Skills & qualifications
Skills
Full job description
Program OperationsCoordinate the procurement and distribution of course materials, ensuring timely and accurate delivery through proactive communication with faculty and collaboration across departments.Assist in organizing remote class weekends and events, serving as a backup to the Senior Academic Program Coordinator. This includes coordinating with faculty, staff, caterers, custodial staff, hotels, travel providers, and guest speakers.Manage documentation for travel arrangements and reimbursements for staff and faculty, maintaining hotel rooming lists and processing purchasing requests.Stay informed on UT and McCombs purchasing guidelines, updating training materials as necessary.Maintain student email distribution lists and provide ad hoc support to program leadership.Student AffairsOffer problem-solving assistance and resource referrals to students.Develop and distribute weekly program updates, manage ad hoc program announcements, and maintain student resource website.Creates, maintains and distributes weekly program updates for students, maintains the program resources website in Canvas , and ad hoc email announcements. Triages email inquiries, proactively and independently researches matters, communicates information across multiple team members.Develop and distribute weekly program updates via Canvas and manage ad hoc email announcements.Handle email inquiries by researching issues independently and communicating findings to relevant team members.Support the execution of class weekends and program events such as Orientation, Student Organization activities, and Graduation.Cultivate relationships with faculty, students, cross-functional team members, and internal/external vendors.Strategic InitiativesProvide feedback on current processes and supports planning and implementation of process improvements.Performs other related duties as assigned.
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