Donation Support Coordinator - 3rd Shift - Portland, OR
Toledo, OHJobSeen 1w agoSeen in employer's feed 3 days ago
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Job overview
The Donation Support Coordinator works with hospital staff and organ procurement organizations to obtain medical information for assessing potential donors. The coordinator also manages cases with hospitals, funeral homes, and coroner’s offices, and guides donor families through donation paperwork by phone. The schedule consists of three 12-hour shifts from 6:30 p.m. to 7:00 a.m., with rotating weekend and holiday shifts.
Skills & qualifications
Skills
Qualifications
Full job description
This position is three 12-hour shifts with a rotating schedule. The working hours are 6:30pm-7:00am. This will include some weekend and holiday shifts. PRIMARY PURPOSE: Works closely with hospital staff and organ procurement organizations to obtain medical information for the assessment of potential donors. Coordinates cases with various organizations including hospitals, funeral homes, and coroner's offices, and ensures all donor-related activities are handled professionally and accurately. Initiate and guide donor families through the paperwork required for donation by phone. ESSENTIAL FUNCTIONS MINIMUM REQUIREMENTS EDUCATION and/orEXPERIENCE - High school diploma or equivalent. - Must be able to type a minimum of 41 words per minute. - Proficient knowledge of computers and business equipment. - Experience in an applicable field (e.g. funeral home, emergency dispatcher, crisis hotline, call center, medical assisting, etc.), or completed coursework in health and science fields. WORK ENVIRONMENT and PHYSICAL ACTIVITIES - Must be able to meet the required physical demands with or without reasonable accommodation. DESIRED QUALIFICATIONS - - Work in a fast-paced, team-oriented environment while managing competing tasks and demands. - Use critical thinking skills with the ability to synthesize information from many sources and regulations. - Handle sensitive situations with poise, tact, and confidentiality. - Provide exceptional customer service. Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
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