Spanish-speaking Outreach and Enrollment Specialist

Term of Service: 11/2/2026 OR 11/16/2026 to 9/30/2027 (46-48 weeks) Slot Type and Minimum Service Hours: Full Time; 1700 Hours; 38-40 hours per week on average Living Allowance: $22,000, disbursed in equal bi-weekly increments across the service term Educational Award: $7,395, awarded upon successful completion of hours at the end of service term. Host Site: Ingham Health Plan Position Title: Outreach and Enrollment Specialist Reports To: Lori Noyer, Executive Director, and Angie Smieska, Operations Manager ABOUT THE HOST SITE The Ingham Health Plan Corporation (IHPC) was established in 1998 and is a community based, not-for-profit organization that offers health care related programs to individuals and families in the community. The mission of the Ingham Health Plan Corporation is to act as a vehicle to provide access to organized systems of health care and improve the status of uninsured persons in Ingham County. MEMBER IMPACT Under the direction and supervision of the Executive director, the Outreach and Enrollment Specialist (OES) will engage with 2300 uninsured Ingham County residents who are enrolled in the Ingham Health Plan, in a critical year where they are vulnerable to further loss of coverage. The OES will assist IHP members to complete their applications and enrollment to ensure access to healthcare services, and remove barriers to improve their overall heath. The OES' role pays specific attention to IHP's 50-60% Spanish-speaking enrollee base, who face additional barriers in access to care. Responsibilities • Provide bilingual (English and Spanish) assistance to IHP members in renewing coverage via one-on-one appointments; Support members with completing all steps of the application process. • Conduct outreach with IHP members with upcoming IHP renewal dates to schedule active renewal appointments. Inform members about documents and procedures necessary to completing their applications • Assess applicants' demographic and income information for eligibility for other needs-based programs; refer to relevant options. • Assist eligible residents with applying for Medicaid • Conduct outreach in the community to maintain and improve individual health (tabling at health fairs, community events, etc.). • Collaborate with community partners and agencies to build awareness in the Ingham County about IHP's services. • Identify and reduce cultural and socioeconomic barriers impacting healthcare access for IHP members and advocate for improved access to care. • Plan, implement, and monitor a social media strategy to increase public awareness and access to IHP services. • Field member inquires by phone, email, or in-office visits about program benefits and eligibility. • Refer members to community partners to connect them to resources that address their social determinants of health (food, transportation, housing, etc.) • Provide Operations Manager with administrative support for the Ingham Health plan. - AmeriCorps Commitment and Benefits - Loan forbearance and interest repayment available for eligible loans - End of Service Segal AmeriCorps Education Award of $7,395.00 - Health insurance - Childcare assistance - 120 hours (3 weeks) of personal leave during service term, provided hours are on pace for completion - $100 monthly Meijer food gift card for each month of service (up to $1100 total) - $25 monthly allowance for mileage reimbursement during each month ofservice forservice-related travel - Up to $182 available in professional development funds - Member Assistance Program (link to learn more) - Hands-on experience in Public Health Host Site - Professional Development and Training: • Member will have trainings within their onboarding, and will have opportunities throughout their program year to par