Bilingual-French CSR

Job Description

Insight Global is seeking a Bilingual Customer Service Representative (French/English) for a leading client in the insurance industry. This individual will support a fast-paced customer service environment by handling inbound and outbound communications, managing documentation, and ensuring data accuracy within internal systems. The role requires full fluency in French and English, as documentation may be entirely in French while customer interactions are primarily conducted in English. The ideal candidate is detail-oriented, adaptable, and thrives in a diverse, team-oriented setting. This is an excellent opportunity to join a collaborative team, gain industry knowledge, and transition into a full-time role after a 90-day contract period.

Skills and Requirements

• 100% fluent in French and English (expert level verbal + written)
• 2–4 years of CSR / call center experience in the Insurance industry
• Typing speed of 40+ WPM Experience in a bilingual role French Canadian language proficiency

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].