Hospice Clinical Director, Scottsdale

Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977.

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.

Benefits:

• Supportive work environment with a culture of caring for patients and one another.

• Competitive wages and excellent benefit program.

• Generous Paid Time Off.

• Flexible schedules for work/life balance

Position Profile

Provides overall direction of patient services and daily operations for a designated clinical office or clinical department. This position provides leadership and proactive support to assure outstanding customer service, a well-motivated, compassionate and competent staff, a reputation of excellence, prudent use of agency resources and compliance with all regulatory guidelines and policies.

Responsibilities

• Promotes quality service delivery.

• Promotes referrals and business development.

• Coordinates plans with Business Development for growth; ensures excellent customer service and collaboration with community partners. Facilitates continuous improvement and assures compliance with regulatory guidelines/HOV policies.

• Assures quality utilization reviews and chart audits.

• Provides inspiring leadership.

• Hires, supports and retains high performing staff.

• Empowers staff and delegates/shares responsibilities.

• Maximizes HOV resources.

• Maintains professional knowledge and enhances professional skills.

• Adheres to high standards of personal and professional conduct.

Minimum Qualifications

• Degree in nursing or health related field.

• Minimum three years healthcare leadership experience.

• Exceptional verbal and written communication skills. Ability to communicate with tact, diplomacy and authority and interpret and explain complex information. Strong presentation skills.

• Highly developed interpersonal skills and ability to meet people with ease and build rapport. Ability to build and maintain effective relationships with staff, physicians, patients and their families.

• Strong mentoring and conflict management skills.

• Possess professional image, enthusiasm and self-motivation.

• Advanced critical thinking skills including the ability to interpret a variety of information furnished in multiple ways, to assess accurately and to choose a reasonable action.

• Ability to review monthly reports, analyze trends and prepare annual budget.

• Ability to manage time well, meet deadlines and perform with attention to detail, speed, accuracy and follow-through.

• Ability to deal with confidential information in a professional manner.

Preferred Qualifications

• Hospice or home health experience.

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V