Communications Center Specialist
Monroe, NCJobSeen 1w agoSeen in employer's feed today
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Communications Center Specialist serves as the Security Operations Center’s communication hub, dispatching Protective Services and monitoring radio traffic during routine and emergency situations. The role responds to and documents calls from team members, visitors, patients, and Public Safety personnel, and applies Public Safety protocols, policies, and applications. A high school diploma or GED and DPS, security, law enforcement, or military communications experience are required.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
What We Offer
The Communications Center Specialist is central to ensuring the safety of patients, visitors, and staff by managing high volumes of communication and dispatching Protective Services during both routine and emergency situations.
Why Communication Specialist join us:
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Benefits on day one
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Paid time off
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Be part of a supportive, professional team where quality care and service go hand in hand
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Enjoy opportunities for professional growth in a dynamic healthcare setting
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Work in an inclusive environment that values the talents and perspectives of all individuals
What You'll Do
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Act as the central communication hub for the Security Operations Center
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Dispatch Protective Services in response to calls and incidents
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Monitor radio traffic and track real-time status updates
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Respond to and document routine and emergency calls from team members, visitors, patients, and Public Safety personnel
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Understand and apply Public Safety protocols, policies, and applications
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Maintain thorough knowledge of all Novant Health facilities and Department of Public Safety (DPS) program
What We're Looking For
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Education: High School Diploma or GED, required. Some College Courses Preferred
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Experience: Satisfactory experience as a Communications Technician, Emergency Telecommunications Specialist, Dispatcher, - Preferred Related experience will be considered.
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Licensure/Certification: Crisis Prevention Institute Non-Violent Crisis Intervention, Crisis Communications, or CIT within 1 year of hire; APCO Public Safety Tele-communicator I and RQI Responder certified within 6 months of hire, required.
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Additional Skills (required): DPS, Security, law enforcement or military communications experience.
Why Choose Novant Health?
At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
Job Opening ID
199402
How this job compares
Set against the 1,956 open Communications jobs on Olive Jobs, counted November 6, 2026.
- Pay
- This postingNot listed
- US median$108–162K/yr1,007 salary ranges
- US median$22–38/hr341 hourly ranges
- Openings
- Olive Jobs lists 43 open Communications jobs in North Carolina and 1,956 across the US. 4% of them nationwide are listed as remote or flexible.
- Hiring the most in North Carolina
- CDM Smith10 open
- Honeywell Technologies3 open
- Deloitte2 open
- Experience
- Communications postings that state a minimum ask for 5 years of experience at the median; the middle half ask for 3 to 8 years (1,225 postings).
- Education
- This posting asks for a high school diploma; 882 of the 1,956 open Communications jobs (45%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 6, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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