Manager Case Management
Wilmington, NCJobSeen todaySeen in employer's feed today
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Manager of Case Management oversees operations and ongoing quality, productivity, and efficiency for case management processes. The role coordinates with facility and service line leaders to support continuity of care across the continuum and builds relationships with community resources and leaders. The position develops and continuously improves discharge planning core processes and carries 24/7 department accountability.
Skills & qualifications
Skills
Qualifications
Full job description
What We Offer
Schedule: M-F 8a-5p
Department: Case Management
Location: Scott's Hill Medical Center
Remarkable Care. Remarkable Careers.
Clinical Ladder Program to help you advance your nursing career.
Recognized by Forbes as one of America’s Best Employers By State for 2022
One of the nation’s 150 Best Places to Work in Healthcare by Becker’s Hospital Review
Recognized as Leaders in LGBTQ+ Healthcare Equality by the Human Rights Campaign
One of the Best Places to Work for Disability Inclusion by Disability:IN and the American Association of People with Disabilities
One of the Best Places for Diverse & Women Managers to Work by Diversity MBA Magazine
Top ratings in patient safety from The Leapfrog Group
Quality and safety recognition from CMS
What You'll Do
The Manager of Case Management is responsible for oversight and management, operations and ongoing quality, productivity and efficiency for case management processes. Coordinates with facility and service line leaders to ensure continuity of care throughout the continuum. Connects with community resources and leaders to establish and maintain relationships.
What We're Looking For
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Education:
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4 Year / Bachelors Degree Bachelor's Degree in Nursing or Bachelor's Degree in Social Work accredited by the Council on Social Work Education or Bachelor's Degree in related healthcare field, required.
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Graduate Degree, preferred.
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Experience:
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Three years experience in Case Management or related experience, required.
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Leadership experience, preferred.
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Licensure/Certification:
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If RN, current RN licensure in appropriate state, required.
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Certification in Case Mgmt. or related field, preferred.
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Additional Skills (required):
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Current and future trends/practice in area of responsibility; regulatory and governing standards, policies and procedures; information systems and software used in area of responsibility; equipment used in performing assigned duties; application of safety and infection control policies and procedures; skills in interviewing and selection process; understanding of budgeting, staffing, payroll and purchasing processes; implementation of competency, feedback, development and progressive discipline processes; teambuilding; conflict management, and interpersonal relationship skills; principles of adult learning and teaching methods/models; decision making, project leadership and consultation; delegation and communication skills; understanding of customer needs and expectations and knowledge for improvement to exceed customer expectations. Develops and continuously improves discharge planning core processes. 24/7 department accountability.
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Additional Skills (preferred):
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Knowledge/Competence of Microsoft office products and keyboarding.
Job Opening ID
196003
How this job compares
Set against the 3,092 open Case Management jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This postingNot listed
- US median$71–98K/yr889 salary ranges
- US median$26–34/hr1,068 hourly ranges
- Openings
- Olive Jobs lists 67 open Case Management jobs in North Carolina and 3,092 across the US. 5% of them nationwide are listed as remote or flexible.
- Hiring the most in North Carolina
- Elevance Health14 open
- Advocate Health11 open
- UNC Health Care6 open
- Experience
- This posting asks for at least 3 years of experience; Case Management postings that state a minimum ask for 2 years at the median (2,133 postings).
- Education
- 659 of the 3,092 open Case Management jobs (21%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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