Quality Engineer

Job Title: Quality EngineerJob Description

This Quality Engineer role focuses on investigating customer-reported product and quality issues, identifying root causes, and driving effective corrective and preventive actions in a manufacturing environment. You will work closely with production and engineering teams, communicate directly with customers about quality concerns and resolutions, and ensure that products consistently meet dimensional and quality requirements. The position requires strong problem-solving skills, hands-on use of measurement tools, and the ability to manage multiple quality concerns simultaneously.

Responsibilities

• Investigate customer-reported product and quality issues in a timely and thorough manner.

• Review initial customer quality reports and gather all necessary data to support detailed investigations.

• Perform structured root cause analysis and lead 8D problem-solving activities to identify underlying issues.

• Develop, implement, and document corrective and preventive actions to address identified problems and prevent recurrence.

• Partner closely with production, manufacturing, and engineering teams to resolve quality issues and improve processes.

• Communicate directly with customers regarding quality concerns, investigation findings, and implemented resolutions.

• Manage multiple customer quality concerns simultaneously while maintaining clear priorities and timelines.

• Track nonconformances, corrective actions, and quality trends to identify recurring issues and opportunities for improvement.

• Inspect products and evaluate dimensional and quality requirements using appropriate tools and methods.

• Verify that corrective actions are effective, sustainable, and properly integrated into existing processes.

• Read and interpret engineering drawings and blueprints to support investigations and product evaluations.

• Collaborate cross-functionally to promote a culture of quality and continuous improvement within the organization.

Essential Skills

• Minimum of 2 years of Quality Engineering or related manufacturing experience.

• Strong root cause analysis skills with demonstrated experience in structured problem-solving.

• Proficiency in 8D problem-solving methodologies for addressing product and process issues.

• Experience investigating and resolving manufacturing or product quality issues.

• Strong customer-facing communication skills, including the ability to explain technical findings clearly and professionally.

• Ability to work effectively with production, manufacturing, and engineering teams in a cross-functional environment.

• Ability to read and interpret engineering drawings and blueprints.

• Familiarity with basic measurement tools such as calipers and micrometers.

• Background in quality engineering, quality assurance, or supplier quality within a manufacturing setting.

Additional Skills & Qualifications

• Automotive or high-volume manufacturing experience preferred, but not required.

• Experience tracking nonconformances, corrective actions, and quality trends.

• Exposure to supplier quality processes and collaboration with external partners.

• Comfort working with structured problem-solving tools and documentation such as 8D reports.

• Degree is not required; equivalent practical experience in quality or manufacturing is valued.

Work Environment

This role operates in a manufacturing environment where you will regularly collaborate with production, manufacturing, and engineering teams on the shop floor and in office settings. You will use basic measurement tools such as calipers and micrometers to inspect products and verify dimensional and quality requirements. The position involves managing multiple customer quality concerns at once, participating in cross-functional meetings, and engaging directly with customers to discuss quality issues and resolutions. The environment emphasizes continuous improvement, structured problem-solving, and clear communication across teams to maintain high product quality and customer satisfaction.

Job Type & Location

This is a Contract to Hire position based out of Upper Sandusky, OH.

Pay and Benefits

The pay range for this position is $33.65 - $36.06/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Upper Sandusky, OH.

Application Deadline

This position is anticipated to close on Nov 18, 2026.

Workplace Type

This is a fully onsite position in Upper Sandusky,OH.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.