Quality Product Testing Manager

Job Description POSITION SUMMARY * This position provides quality leadership and oversight for products, services, and installations across the region, with potential specialization in Liquid Cooling, Thermal, Power, Data Center, and other critical infrastructure environments. * This is a highly field-oriented quality leadership role requiring extensive hands-on experience in active construction, installation, commissioning, startup, and customer-site environments. The successful candidate must possess a strong foundation in Quality Management principles, root cause analysis, corrective actions, inspections, audits, and continuous improvement, while also demonstrating the ability to apply those disciplines in real-world project and construction settings. * Approximately 70% travel is required, with significant time spent at customer locations, active construction sites, commissioning activities, and field-service operations. The individual must be comfortable working directly with customers, general contractors, subcontractors, construction teams, commissioning personnel, field service engineers, project managers, and other stakeholders to identify, investigate, and resolve quality concerns. This role requires the ability to evaluate installation workmanship, construction practices, commissioning activities, and field execution, while serving as the primary quality advocate to ensure project requirements, customer expectations, and Vertiv quality standards are consistently achieved. * The role is responsible for identifying, resolving, and preventing quality issues throughout the project and service lifecycle. This includes performing site inspections, supporting commissioning and installation activities, investigating field quality concerns, coordinating corrective actions, and ensuring work performed by Vertiv teams and third-party contractors meets applicable quality requirements. * The individual will serve as a customer advocate for product, installation, construction, and service quality and must be comfortable representing Vertiv directly with customers in active project environments. * This position also supports the development, implementation, and continuous improvement of quality systems, processes, policies, and procedures to ensure compliance with customer requirements and applicable international and industry standards. RESPONSIBILITIES * Field Construction & Site Quality * Maintain a strong field presence at active customer, construction, installation, commissioning, and service locations. * Conduct on-site quality inspections, audits, assessments, and walkthroughs to identify quality risks and verify compliance with project requirements. * Provide hands-on quality support during equipment installation, startup, commissioning, testing, and turnover activities. * Evaluate construction and installation workmanship and identify conditions that could impact product performance, reliability, safety, or customer acceptance. * Work directly with general contractors, subcontractors, field service personnel, commissioning teams, project managers, engineering teams, and customers to resolve site-level quality concerns. * Investigate field quality issues and lead or support root-cause analysis and corrective/preventive actions. * Document site observations, inspection findings, nonconformances, corrective actions, and lessons learned through detailed trip reports and quality documentation. <