
Senior Analyst, Customer Supply Chain Initiatives- Club & Wholesale
Orrville, OH · HybridJobSeen 3 days agoSeen in employer's feed 3 days ago
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At a glance
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Job overview
The Senior Analyst, Customer Supply Chain Initiatives supports Club and Wholesale customers by managing order accuracy, inventory availability, reporting, vendor portal data, and supply chain performance. The role partners with customers and cross-functional teams to execute sales initiatives, improve processes, and address shipment discrepancies and supply chain fees. It is based at the Orrville corporate offices with a hybrid arrangement requiring at least nine onsite days per month.
Skills & qualifications
Skills
Qualifications
Full job description
Your Opportunity as the Senior Analyst, Customer Supply Chain Initiatives- Club & Wholesale In this role you will be encouraged to share your diverse thoughts and ideas to drive continuous supply chain improvement and will be empowered to bring those ideas to life. You will leverage your strong relationship management skills to partner with internal team members and customers to provide service excellence. You will have opportunity to "be the difference" and make a positive impact every day. Location: Orrville, Corporate Offices Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires. In this role you will: - Analyze Club & Wholesale customer EDI (Electronic Data Interchange) orders of finished goods daily for accurate items, pricing, ordering constraints and sourcing locations to maximize the Supply Chain efficiencies of both the customer and JMS. - Review customer orders to resolve inventory availability issues at the Smucker DC (Distribution Center) and maximize order fill rates. - Design, build, utilize and maintain daily reporting tools that allow team to efficiently process, appoint and track orders. Identify continuous improvement opportunities. - Review and update vendor portal data daily to accurately reflect ship timing and quantities. Collaborate with the customer's vendor team to ensure buying systems generate purchase orders as needed to fulfill demand and minimize lost sales. - Foster a strong partnership with club and wholesale customers adhering to customer driven initiatives, while identifying process improvement opportunities to benefit both companies. - Collaborate with cross-functional parties to successfully execute against key sales initiatives by monitoring order patterns to ensure correct production plan and product deployment across the Smucker distribution network. - Work cross functionally to monitor the performance of third-party freight carriers and warehousing service providers to meet objectives. - Support warehousing and transportation cost reductions by following order lead times, while maintaining customer order cycle time goals to minimize inventory. - Help research and resolve shipment discrepancy claims using warehouse shipping and receiving documents to improve invoice accuracy and aid in invoice deduction resolution. - Utilize customer Supply Chain scorecard information to monitor KPIs (Key Performance Indicators) and provide the root cause and corrective action when goals are not met. - Manage a combination of daily responsibilities and special projects to support current business activities and needs. - Research, validate and contest supply chain fees & fines - Other tasks as required What we are looking for: Minimum Requirements: - Bachelor's degree - At least 2 years of related business experience in logistics or supply chain - Ability to thrive in a fast-paced environment with a proven track record of successful prioritization to focus on key value-added activities - Strong leadership skills including interpersonal capabilities - Ability to engage and influence, problem solving, and analytical expertise in managing complex business situations and achieving objectives - Strong communication skills Additional skills and experience that we think would make someone successful in this role: - Consumer Packaged Goods industry experience - Data visualization tool experience (i.e., Spotfire, Tableau) #LI-JW1 #LI-Hybrid TheRight Placefor You We are bold, kind, strive to do the right thing, we play to win,
How this job compares
Set against the 827 open Supply Chain Analyst jobs on Olive Jobs, counted October 27, 2026.
- Pay
- This postingNot listed
- US median$85–132K/yr491 salary ranges
- US median$32–48/hr88 hourly ranges
- Openings
- Olive Jobs lists 43 open Supply Chain Analyst jobs in Ohio and 827 across the US. 4% of them nationwide are listed as remote or flexible.
- Hiring the most in Ohio
- Vertiv Group Corp.6 open
- Deloitte4 open
- EY3 open
- Experience
- This posting asks for at least 2 years of experience; Supply Chain Analyst postings that state a minimum ask for 3 years at the median (655 postings).
- Education
- This posting asks for a bachelor's degree; 377 of the 827 open Supply Chain Analyst jobs (46%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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