Associate Program Director

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location Requirement: Must be based in Boston or the greater Boston metro area

What This Job Involves The Associate Program Director for the Americas serves as the cluster program oversight lead for capital project portfolios across assigned Americas markets, including U.S. regional hubs and LATAM. Reporting directly to the Americas Regional Lead, this role drives consistent project delivery, financial governance in e-Builder, risk mitigation, and milestone protection across a high-volume portfolio of office fit-outs, tenant improvements, building refreshes, and infrastructure upgrades. This role provides central cluster governance and client alignment while directing local on-the-ground project management support teams, general contractors, and technical consultants across 12 to 15 concurrent capital projects representing $20M to $60M in annual portfolio spend.

Your Day-to-Day Tasks Will Include

• Overseeing day-to-day capital project execution across assigned Americas sub-regions, enforcing standardized playbooks, safety protocols, and governance guardrails
• Serving as the primary operational escalation point for local site PMs, general contractors, and A&E consultants
• Enforcing full data integrity across Monthly Cost Reports, Value of Work Done tracking, and depreciation bucket allocations
• Reviewing change orders, potential change orders, and contingency drawdowns prior to submitting verified requests for client Project Executive sign-off
• Safeguarding critical schedule dependencies between Contractor Handover and First Day of Business to protect operational readiness
• Maintaining live Universal Risk Registers and CRAID logs to proactively detect critical path delays, permitting bottlenecks, and long-lead procurement risks
• Driving strict vendor closeout compliance, ensuring full financial reconciliation, O&M manual uploads, and punch-list completion within 90 calendar days of Project Delivery Complete

Required Qualifications

• Bachelor's degree in Construction Management, Architecture, Civil Engineering, or Business Administration
• 5 to 8+ years of progressive project management experience in corporate interiors, commercial fit-outs, or multi-site capital programs (7 to 10+ years for P3-level consideration)
• Proficiency in e-Builder, MS Project or Primavera P6, financial cost reporting, and contract administration
• Demonstrated experience managing concurrent capital projects ranging from $250K to $10M in individual spend
• Strong understanding of change order and contingency management processes, including client sign-off workflows
• Experience partnering with general contractors, A&E consultants, and local on-the-ground project teams
• Working knowledge of financial closeout processes, including reconciliation, O&M documentation, and punch-list management

Preferred Qualifications

• Experience operating within a two-tiered delivery model, balancing cluster-level oversight with local execution teams
• Familiarity with lease administration concepts, including Landlord consent requirements and Tenant Improvement Allowance collections
• Working knowledge of risk governance tools such as Universal Risk Registers or CRAID logs
• Exposure to municipal permitting processes and long-lead equipment procurement planning
• Basic understanding of SOX-related financial controls and accrual reporting in a capital projects context
• Experience collaborating with Brokerage and Transaction teams on capital and lease alignment
• Familiarity with corporate real estate portfolio management across multiple regional markets, including LATAM

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

140,000.00 – 160,000.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Boston, MA Job Tags:

Budget Development, Budget Estimating, Budget Proposals, Building Condition Survey Project Delivery, Business Acumen, Construction Industry Knowledge, Projects Design If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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