Principal Partner Program Manager

The Role You will design, launch, and evolve Everlaw's partner programs to turn partner relationships into predictable, productive routes to market. As the primary externally facing leader for our partner ecosystem, you will shape the overall partner experience, establish clear tiers and engagement models, own the partner portal, and coordinate cross-functional enablement and governance as our ecosystem grows. This is a full-time, exempt position based in either our Oakland, CA or our New York City office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr. What you'll do Design and evolve Everlaw's partner program structure, including tiers, benefits, requirements, progression criteria, and engagement models. Own the partner portal as the current, self-service destination for partner onboarding, resources, communications, program guidance, and deal support. Program-manage core partner lifecycle processes across onboarding, activation, enablement, certification, and recurring communications. Coordinate cross-functional partner initiatives, campaigns, executive business reviews, and enablement moments across Business Development, Sales, Marketing, Customer Success, Legal, and Operations. Track program health and partner adoption, using data on tier progression, portal usage, and enablement participation to drive continuous program improvements. Document program governance and operating rules to ensure a consistent partner experience across all channels. About You You have 6+ years of experience in partner programs, channel programs, alliances, customer marketing, partner marketing, enablement, or business development. You've designed, launched, or operated scalable programs for external partners, sellers, or distributed stakeholder networks. You have experience building or managing partner portals, resource hubs, PRM platforms, or partner community destinations. You bring a strong track record of managing complex cross-functional programs, establishing clear frameworks, and executing change without relying on direct authority. You use adoption signals, feedback loops, and business results to continuously refine policies, processes, and partner engagement rules. You are authorized to work in the United States. Please note that at this time, Everlaw is not sponsoring U.S. employment visas for this role. Bonus points Experience with SaaS channel, reseller, service-provider, MSP, SI, GSI, or alliance programs. Experience with deal registration, partner tiers, certification, or incentive programs in enterprise SaaS, legal technology, cybersecurity, or compliance. Experience bringing AI-enabled products or new go-to-market programs to external partner networks. Think you're missing some of the skills and are hesitant to apply? We do not believe in the 'perfect' candidate and encourage you to apply if you feel you can bring value to our team. We often revisit candidates who may have applied for a different role if something comes up that's a better fit. The Team - Business Development The Business Development team builds and grows the network of partners who extend Everlaw's reach into the market. By identifying, recruiting, and supporting partners across the ecosystem, the team creates relationships that open new paths to customers and reinforce Everlaw's position in the industry. This work turns strong partnerships into a durable channel for growth, helping more organizations discover Everlaw through partners they already trust. Total Rewards & Benefits The expected salary range for this role is $175,000 - $222,000. Final salary depends on factors including the candidate's experience and skills, and the base pay range is subject to change. This role is also eligible for equity and the benefits below. Health & well-being Comprehensive medical, dental, and vision coverage Flexible Spending Accounts for health and dependent care expenses Membership to Modern Health to support mental health nd welln