Quality Control Laboratory Supervisor

Quality Control Laboratory Supervisor

Location: Ottawa, IL

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Job Status: Direct Hire

Benefits: Full package

Relocation Package - Available

Salary Range: $75,000 – $85,000 / year

Position Overview

We are seeking an experienced and hands-on Quality Control Laboratory Supervisor to lead laboratory quality activities for a growing manufacturing operation producing personal care, beauty products: hair care, skin and face care, body care and OTC personal hygiene items. In this vital role, you will manage a dedicated laboratory team of approximately 10 Quality Control Chemists operating across first, second, and weekend shifts.

This position blends technical laboratory leadership with people management, compliance oversight, and continuous improvement. If you are a collaborative leader who ensures testing is completed accurately, maintains rigorous GMP/SOP standards, and drives right-first-time performance, we want to hear from you!

Key Responsibilities

• People Leadership & Shift Coordination: Lead, coach, and supervise ~10 QC chemists across multiple shifts. Plan daily lab coverage, balance workloads, coordinate shift handoffs, and manage onboarding, training, and performance reviews.

• Product Quality Oversight: Oversee in-process, bulk, and finished-product testing for hair care, skin care, beauty, and OTC lines. Review analytical data and provide quality dispositions and batch release recommendations.

• Technical Investigations: Lead investigations for out-of-specification (OOS) or atypical results, driving root-cause analysis, corrective/preventive actions (CAPA), and sound scientific resolutions.

• Compliance & Continuous Improvement: Maintain compliance with cGMP, FDA regulations, SOPs, and safety standards. Prepare the lab for internal and regulatory audits while driving efficiencies and error reduction.

• Production Support: Provide real-time technical guidance to manufacturing teams regarding batch adjustments, process deviations, and new product scale-ups.

• Instrument Oversight: Maintain working knowledge of laboratory equipment (including UHPLC, FTIR, pH/conductivity meters, viscometers, and centrifuges) and ensure instruments are properly calibrated and fit for use.

Required Qualifications

• Education: Bachelor's degree in Chemistry, Pharmaceutical Sciences, Biochemistry, or a related scientific discipline.

• Experience: 5+ years of progressive QC, analytical lab, or manufacturing quality experience, including prior leadership or supervisory experience.

• Industry Background: Experience supporting personal care, beauty, OTC pharmaceuticals, topicals, or a similarly regulated manufacturing environment.

• Technical Knowledge: Working knowledge of GMPs, lab investigations, CAPAs, change controls, audit readiness, and reviewing analytical batch data.

• Skills: Strong problem-solving, organizational, and cross-functional communication skills with a hands-on, detail-oriented work ethic.

Preferred Qualifications

• Hands-on experience with UHPLC, FTIR, and standard physical testing methods.

• Familiarity with LIMS, electronic quality management systems, or ERP systems.

• Formal training in root-cause analysis, Lean, Six Sigma, or continuous improvement methodologies.

• Prior experience managing multi-shift or off-shift/weekend laboratory operations.

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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

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Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.