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Business Program Management

Swiftkey

Redmond, WAJobPosted 1 day agoStill listed today

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At a glance

Compensation
No compensation found
Location
Redmond, WA
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Business Program Management role owns assignment operations planning for an aligned SBU, translating business priorities into requirements, milestones, dependencies, risks, and measurable outcomes. It partners with business and technical stakeholders on assignment rules and acceptance criteria, applies central design standards, and develops and executes workflows and procedures. The posting seeks program or process management experience and analytical problem-solving ability.

Skills & qualifications

RequiredNice to have

Skills

Program ManagementProcess ManagementProcess ImprovementAnalytical Problem SolvingBusiness Requirements TranslationCustomer Support OperationsService OperationsIntelligent AssignmentSkills-Based AssignmentConfiguration GovernanceChange ManagementReportingWorkflow ImprovementAutomation

Qualifications

Bachelor's in Business, Operations, Finance or Related Field or Equivalent Experience4+ Years Program, Process Management or Improvement Experience

Full job description

Business Program Planning and Design Own the assignment operations plan for the aligned SBU, translating business priorities into requirements, milestones, dependencies, risks, and measurable outcomes. Partner with business and technical stakeholders to define assignment rules and acceptance criteria, considering skills, proficiency, availability, capacity, complexity, and customer affinity where applicable. Apply central assignment design principles and standards. Identify valid business exceptions and secure appropriate approvals rather than introducing unmanaged local variation. Develop, document, and execute assignment workflows and standard operating procedures. Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience. Independent ownership of complex operational programs and influence across business and technical teams. Strong analytical problem solving and ability to translate business requirements into operational processes, configurations, and measurable improvements. Customer support or service operations experience, preferably involving intelligent or skills-based assignment. Experience with configuration governance, change management, reporting, workflow improvement, or automation.

How this job compares

Set against the 11,077 open Program Management jobs on Olive Jobs, counted November 7, 2026.

Pay
  • This postingNot listed
  • Washington median$127–193K/yr460 salary ranges
  • US median$30–35/hr361 hourly ranges
Openings
Olive Jobs lists 517 open Program Management jobs in Washington and 11,077 across the US. 5% of them nationwide are listed as remote or flexible.
Hiring the most in Washington
Experience
This posting asks for at least 4 years of experience — less than three in four Program Management postings that state a minimum ask for (median 7 years, across 9,444 postings).
Education
4,097 of the 11,077 open Program Management jobs (37%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 7, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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