Patient Care Coordinator/Scheduler - REMOTE

Adecco Healthcare is working with out client to hire a Remote Care Coordinator/Scheduler. Please see specifics below and apply today!

Hours: Monday - Friday 8a-5p MOUNTAIN TIME

Pay Range: $18-$19/hour

Type: 2-month contract - possibility of extension

Patient Outreach Scheduler (Remote) - Job Summary

The Patient Outreach Scheduler is responsible for conducting high-volume outbound calls to patients across Colorado, Utah, and Idaho to support preventative care and patient engagement initiatives. This role focuses on scheduling Annual Wellness Visits, care-gap appointments, and other targeted healthcare services while providing an excellent patient experience. The scheduler utilizes Epic, APM, and other scheduling systems to coordinate appointments, document outreach efforts, and maintain accurate tracking records in a remote work environment.

Key Responsibilities

• Conduct outbound patient outreach using approved scripts.

• Schedule Annual Wellness Visits and other designated healthcare appointments.

• Review patient information and provider availability in Epic, APM, and related systems.

• Document outreach attempts, appointment outcomes, and follow-up activities accurately.

• Maintain patient outreach lists, scheduling trackers, and work queues.

• Follow established workflows, privacy guidelines, and scheduling protocols.

• Escalate clinical questions and complex scheduling concerns to the appropriate teams.

• Collaborate with internal teams via email, Teams, and other communication platforms.

• Meet productivity, quality, attendance, and patient satisfaction goals while working independently.

Ideal Candidate Profile

• HS Diploma or GED

• Previous medical office scheduling experience - minimum 6 months

• EHR/Scheduling software experience - EPIC strong preferred

• 6+ months of relevant experience in healthcare scheduling, patient outreach, call-center operations, customer service, medical-office support, or a similar telephone-based role

• 6+ months of customer/patient communication experience, including professional telephone communication

• Demonstrated ability to accurately schedule appointments and follow established scheduling procedures

• Ability to manage patient lists, work queues, tracking files, and follow-up activities

• Strong verbal communication and active-listening skills

• Strong attention to detail and accurate documentation skills

• Basic proficiency with email, Microsoft Teams/chat, Microsoft Office, and electronic documentation

Benefits of Working with Adecco

• Weekly pay

• 401(k) retirement plan

• Medical, dental, and vision benefits

• Access to skills training and career development opportunities

Apply Today!

Ready to take the next step in your healthcare career? Submit your updated resume today for immediate consideration.

Adecco Healthcare & Life Sciences Connecting talented healthcare professionals with rewarding career opportunities nationwide!

Pay Details: $18.00 to $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.