Senior Technical Consultant Informatica, MDM

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Job Category Customer Success Job Details

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience We are seeking a technically strong, hands-on Informatica MDM Senior Consultant to support the delivery of enterprise Master Data Management solutions across a portfolio of customers. In this role, you will work within defined solution architectures to configure, develop, and deploy MDM capabilities on the Informatica IDMC platform — translating business requirements into working, production-ready solutions.

The ideal candidate is a practitioner first — someone who is deeply comfortable in the platform, thrives in a delivery-focused environment, and brings proven experience implementing Informatica MDM SaaS products across real enterprise engagements. A background in data governance is strongly preferred, as this role increasingly intersects with catalog, lineage, and data quality workstreams.

What You’ll Actually Be Doing

• Deliver hands-on configuration, development, and deployment of Informatica MDM SaaS solutions within defined architectural frameworks, with a focus on business domains such as Customer, Product, and Supplier.
• Demonstrate strong working knowledge of the Informatica Intelligent Data Management Cloud (IDMC) platform, including Cloud Data Integration (CDI) and Cloud Application Integration (CAI).
• Configure and implement Informatica MDM SaaS products including Customer 360 (C360) and Reference 360 (R360), covering ingestion, match/merge, survivorship, and hierarchy management.
• Translate functional and technical requirements into well-structured configurations, data mappings, and workflow designs with minimal guidance.
• Support legacy-to-cloud migration efforts by executing migration tasks, validating data integrity, and troubleshooting technical issues within modernization programs.
• Apply data quality rules and governance standards using Cloud Data Quality (CDQ), contributing to lineage, profiling, and metadata enrichment workstreams.
• Build and configure API integrations, event-driven pipelines, and batch ETL processes connecting MDM with upstream/downstream systems.
• Develop and tune match/merge rules, survivorship logic, and custom task workflows to support business validation and stewardship operations.
• Collaborate with architects, project managers, and customer stakeholders to communicate technical progress, surface risks, and propose solutions to implementation challenges.
• Contribute to technical documentation including design specs, configuration guides, and handover materials that meet delivery and customer quality standards.
• Apply AI and generative AI tools to accelerate configuration tasks, code generation, and documentation as part of standard delivery practice.

You’re Our Person If…

• Minimum of 5 - 6 years of hands-on technical experience with Informatica MDM and data integration products, with at least 3 years working directly on the IDMC platform.
• Demonstrated delivery experience across at least 2–3 full-lifecycle MDM implementations, from requirements gathering through to production go-live.
• Hands-on experience with Informatica MDM SaaS (C360, R360, or multidomain MDM) is required.
• Exposure to data governance concepts, tools, and frameworks (CDGC, metadata management, data lineage) is strongly preferred.
• Bachelor's degree in Computer Science, Information Technology, or a related technical discipline.
• Travel to client sites (average of 10%), but maybe higher or lower based on the client engagement.
• Applicants must be currently authorized to work in the United States on a full-time basis. Visa sponsorship is not available for this position at this time.

Note: This is a delivery focused, hands-on technical role. The expectation is active, day to day platform work, including configuration, development, troubleshooting, and customer facing delivery. Candidates with only advisory, or project management backgrounds without current platform hands-on experience are not the right fit for this position.

Even Better If…

• Cloud ecosystem experience (AWS, Azure).
• On-premises to cloud migration design.
• Data governance methodologies
• Leveraging AI to accelerate project execution.
• Solution architecture.

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.

Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,200 - $176,700 annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $141,200 - $194,200 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.