Crisis & Incident Management Consultant

Crisis & Incident Management ConsultantOur client, a leading company within the insurance and financial services space, is seeking a Crisis and Incident Management Consultant to support a high visibility enterprise resilience initiative. This role is focused on executing against a structured enhancement roadmap and partnering across business, technology, and corporate functions to strengthen crisis and incident response capabilities. The ideal candidate is a strong operator who can translate strategy into action, drive progress across multiple workstreams, and communicate effectively with senior stakeholders.Duration: 6 monthsHours: 40 hours per weekLocation: Hybrid, 3 days onsite in New York City Required Qualifications * 9+ years of experience in crisis and incident management and or enterprise resilience * Strong project management experience with a focus on execution and delivery * Proven ability to translate strategic roadmaps into actionable workplans * Experience working in complex, cross functional environments * Hands on experience developing crisis frameworks, governance models, and response procedures * Demonstrated ability to track progress, manage risk, and drive outcomes under tight timelines * Excellent stakeholder management skills including executive level interaction * Strong written and verbal communication skills with experience building executive level materials * Ability to thrive in fast paced and high pressure environmentsNice to Have * Experience supporting or enhancing enterprise crisis and incident management programs * Background in financial services or other regulated industries * Experience with crisis simulations, incident response, or live event support * Familiarity with industry frameworks such as NIST, ISO 22301, or FFIEC * Experience in consulting or transformation focused roles within resilience or riskKey Responsibilities * Execute against a crisis and incident management enhancement roadmap across business, technology, and corporate functions * Translate strategic initiatives into clear and actionable workplans with defined timelines * Track and report progress while identifying risks, delays, and mitigation strategies * Coordinate across multiple workstreams to ensure alignment and successful delivery * Develop and refine operating models, governance frameworks, and response procedures * Synthesize stakeholder input into clear documentation and actionable recommendations * Prepare materials for senior leadership updates and decision making forums * Partner with senior stakeholders to drive execution and remove blockersIn this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including financial information. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.Benefits Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: Email your resume in Word to: [email protected]Please do NOT change the email subject line in any way. You must keep the JobID: : DR8-1989295 -- in the email subject line for your application to be considered.* Donna Ruch - Senior Recruiter, National Delivery For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States. This job was first posted by Creative Circle on 06/10/2026 and applications will be accepted on an ongoing basis until the position is filled or closed. Everfo