Financial Counselor
Suffern, NYFull-time$21.72–27.31/hrSeen 3 days agoSeen in employer's feed 3 days ago
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At a glance
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Job overview
The Financial Counselor interviews patients to collect demographic and insurance information, explains coverage and amounts due, and supports financial assessments and payment arrangements. The role also verifies insurance, resolves account issues, reviews documentation, registers patients, processes payments, and coordinates financial assistance eligibility. It is a full-time evening position with variable hours and weekend work at Good Samaritan Hospital in Suffern, New York.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Financial Counselor
Company: Good Samaritan Hospital
City/State: Suffern, NY
Category: Finance/Info Systems
Department: Patient Registration
Union: NO
Position: Full Time
Hours: Variable/ Weekends
Shift: Evenings
Req #: 13431
Posted Date: Oct 30, 2026
Hiring Range: $21.72 - $27.31
Apply Now
External Applicant link Internal Applicant link
*If you are hired by WMCHealth, your final base salary will be determined based on job-related factors, including employment status (full-time, part-time or per diem), relevant skills, qualifications and experience. Consistent with our commitment to pay equity, we also consider internal equity among similarly situated employees when determining final compensation.
Job Details:
The Financial Counselor receives and interviews patients to obtain demographic and insurance information, and enters and retrieves data on automated systems utilizing specialized software programs in accordance with established procedures and regulatory requirements including HIPPA. In addition, the Financial Counselor accepts payments and performs cashiering and routine financial record keeping duties and monitors and trends specific data for quality improvement measures and initiatives
RESPONSIBILITIES:
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Interviews patients and advises of insurance benefits and non-covered amounts.
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Verifies insurance coverage, conducts accounts receivable inquiries, insurance proration and verification, and inquiry functions on hospital system.
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Reviews and audits documents to identify clerical errors for quality assurance measures.
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Identifies, analyzes, prioritizes and resolves account problems.
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Prepares documents and reports as needed.
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Counsels and assists patients with financial assessments and financial statements.
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Reviews patient data for charity eligibility, and determines patient’s self-pay amount.
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Advises patients of amounts due, and requests payment on self-pay balances at time of service.
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Obtains medical information on uninsured admissions and determines estimated costs.
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Contacts patient to provide deposit requirements, and establishes payment arrangements.
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Obtain signatures from patient or patient’s family during registration process including Medicare forms.
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Registers patients and performs transactions on MedAssets, Work Queues and specialized software programs.
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Performs cashiering duties, processes patient payments and deposits.
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Responds to billing questions or concerns from patient or patient’s family.
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Prepares self-pay documents and census reports.
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Enters patient financial arrangements data in ConnectCare for account follow-up and to ensure denial protections.
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Travels throughout facilities to provide coverage as scheduled.
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Reviews documentation requests and prints itemized bills for patients in accordance with established procedures.
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Coordinates self-pay and indigent financial assistance eligibility through vendor
QUALIFICATIONS / REQUIREMENTS:
1-2 years of patient registration or medical billing experience required
Education:
A high school diploma or equivalency required
Other:
If applicable, the individual performing this job may reasonably anticipate coming into contact with human blood and other potentially infectious materials. Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
About Us:
Good Samaritan Hospital
Good Samaritan Hospital in Suffern, NY, is a 286-bed hospital providing emergency, medical, surgical, obstetrical/gynecological and acute-care services to residents of Rockland and southern Orange counties in New York; and northern Bergen County, NJ. The hospital is home to a recognized cardiovascular program, comprehensive cancer-treatment services, the area’s leading Wound and Hyperbaric Institute and outstanding maternal/child services that includes a Children’s Diagnostic Center. Good Samaritan Hospital also provides social, psychiatric and substance-abuse services and its certified home-care agency supports residents of the Hudson Valley and beyond.
Benefits:
We offer a comprehensive compensation and benefits package that includes:
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Health Insurance
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Dental
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Vision
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Retirement Savings Plan
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Flexible Savings Account
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Paid Time Off
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Holidays
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Tuition Reimbursement
Apply Now
External Applicant link Internal Applicant link
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How this job compares
Set against the 612 open Patient Registration jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This posting$21.72–27.31/hr
- New York median$19–27/hr51 hourly ranges
- US median$19–26/hr280 hourly ranges
This range's midpoint, $24.52/hr, is 3% above the New York median midpoint ($24/hr) — in the middle half of Patient Registration hourly ranges in New York.
- Openings
- Olive Jobs lists 61 open Patient Registration jobs in New York and 612 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- Kaleida Health9 open
- Highland Hospital8 open
- Trinity Health7 open
- Experience
- This posting asks for at least 1 year of experience; Patient Registration postings that state a minimum ask for 1 year at the median (312 postings).
- Education
- This posting asks for a high school diploma; 444 of the 612 open Patient Registration jobs (73%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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