Sr. UX Designer

We are seeking a Senior UX Designer to help shape the future of AI-powered experiences within a fast-paced innovation environment. This role blends UX design, user research, strategy, and rapid experimentation to create intuitive, trustworthy, and impactful products powered by artificial intelligence.

As a key member of an innovation-focused team, you will work directly with customers, cross-functional stakeholders, product leaders, engineers, and researchers to explore emerging opportunities, validate concepts, and design next-generation experiences. You will play a critical role throughout the innovation lifecycle, translating complex technologies into elegant, user-centered solutions.

Key Responsibilities

• Partner directly with customers and stakeholders to identify opportunities, validate ideas, and uncover unmet needs.

• Lead and conduct UX research activities, including discovery interviews, customer workshops, contextual inquiries, and usability testing.

• Gather unbiased customer feedback and transform insights into actionable design recommendations.

• Design end-to-end user experiences for AI-powered products, assistants, agent workflows, and conversational interfaces.

• Create user journeys, wireframes, interaction flows, prototypes, and high-fidelity design concepts.

• Rapidly prototype and validate concepts using modern design and prototyping tools.

• Facilitate customer co-creation sessions, innovation workshops, and collaborative design exercises.

• Design human-AI interactions that foster trust, transparency, explainability, and user confidence.

• Partner closely with Product Management and Engineering teams to align user needs with technical feasibility and business objectives.

• Lead concept testing, usability evaluations, and iterative refinement activities.

• Contribute to innovation strategy by identifying emerging interaction patterns, AI opportunities, and evolving user expectations.

• Present design rationale, research findings, and strategic recommendations to stakeholders and leadership teams.

Required Qualifications

• 4-6+ years of experience in UX Design, Product Design, Interaction Design, Human-Centered Design, or a related discipline.

• Strong portfolio demonstrating ownership of end-to-end design initiatives, research-driven decision making, and impactful user experiences.

• Experience conducting qualitative and quantitative UX research, customer discovery, and usability testing.

• Expertise creating wireframes, user flows, prototypes, and interaction models.

• Experience designing AI-powered products, intelligent workflows, digital assistants, or conversational interfaces.

• Strong understanding of conversational design principles and natural language user experiences.

• Proficiency with Figma and modern prototyping tools.

• Ability to translate research insights into compelling product concepts and design solutions.

• Excellent storytelling, communication, facilitation, and presentation skills.

• Experience collaborating effectively with engineers, product managers, and cross-functional stakeholders.

• Ability to thrive in ambiguous environments and rapidly move from concept to validated prototype.

Preferred Qualifications

• Experience designing experiences powered by large language models (LLMs) and generative AI technologies.

• Understanding of human-AI interaction principles, AI trust frameworks, explainability, and responsible AI concepts.

• Experience working within innovation labs, incubation teams, or emerging technology environments.

• Familiarity with LegalTech, professional services technology, research tools, or information-centric platforms.

• Experience leading customer co-creation workshops and design thinking initiatives.

• Knowledge of emerging AI trends, agentic experiences, and evolving interaction paradigms.

Core Competencies

• UX Research

• Customer Discovery

• Conversational Design

• Human-AI Interaction Design

• Rapid Prototyping

• Service Design

• User-Centered Design

• Design Thinking

• Usability Testing

• Stakeholder Management

• Facilitation & Workshop Leadership

• AI Product Design

What Makes This Role Unique

• Opportunity to shape the future of AI-powered user experiences.

• Direct collaboration with customers to influence product direction and innovation strategy.

• Exposure to highly visible initiatives and strategic business priorities.

• Ability to work across research, design, innovation, and product strategy.

• Opportunity to influence new product concepts from ideation through validation and execution.

• Startup-style innovation culture supported by the resources of an established organization.

Work Environment

• Hybrid work model with three days onsite each week.

• Significant collaboration with customers, stakeholders, and cross-functional teams.

• Fast-paced innovation environment focused on experimentation, learning, and continuous iteration.

Ideal Candidate Profile

The ideal candidate is equally comfortable conducting customer interviews, facilitating co-creation sessions, designing AI-driven experiences, and rapidly bringing concepts to life through prototyping. You are passionate about understanding user behavior, exploring emerging technologies, and creating experiences that help people confidently interact with intelligent systems. You combine strategic thinking with hands-on execution and thrive in environments where curiosity, experimentation, and customer empathy drive innovation.

Job Type & Location

This is a Contract to Hire position based out of New York, NY.

Pay and Benefits

The pay range for this position is $55.00 - $70.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of New York, NY.

Application Deadline

This position is anticipated to close on Nov 9, 2026.

Workplace Type

This is a hybrid position in New York,NY.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.