Website Manager

Website Manager

Onsite - Minneapolis, MN

Bachman’s is committed to creating a caring environment while inspiring a passion for bringing beauty to life.

Are you a digital leader with both technical and project management expertise? Bachman’s is looking for a Website Manager to lead the strategy, development, and performance of our websites and eCommerce platforms. In this role, you'll help create a seamless customer experience while partnering with teams across the organization to support business growth through innovative digital solutions.

You'll oversee website technology, troubleshooting, enhancements, and daily operations while leading cross-functional projects from concept to launch. From advancing our vision for a unified One Bachmans.com experience to developing new digital tools and applications, you'll combine hands-on technical knowledge with strong project leadership to drive results and keep key initiatives moving forward.

Position Duties:

• Manage and maintain the content, design, and functionality of Bachmans.com and the company intranet.

• Coordinate website and intranet updates, including seasonal launches and promotional content.

• Ensure online content is accurate, current, and aligned with business goals.

• Troubleshoot and resolve website, intranet, and e-commerce platform issues.

• Work with IT and business teams to identify and address functionality or programming concerns.

• Monitor website performance and support a seamless user experience across digital platforms.

• Assist with the ongoing improvement and optimization of website and intranet systems

• Work with vendors to develop improvements to site functionality and add enhancements

• Sitecore and Horizontal management: daily troubleshooting and updating user permissions to reduce vendor expense

• Other duties as assigned

Qualifications:

• College degree in Information Systems/Tech

• Minimum of 5 years of experience managing websites with exposure to B2C and B2B eCommerce strategies to include:

• Optimizing the shopping journey to maximize the customer experience and sales conversion

• Knowledge of website and eCommerce best practices

• Experience using data to inform decision making

• Provide ongoing support, maintenance, troubleshooting, and issue resolution for the website

• Lead website and eCommerce projects, upgrades, and ongoing improvements while coordinating cross-functional stakeholders

• Passionate about the customer with a strong interest in understanding and driving user behavior

• Prior experience supporting, building and launching enterprise-level websites and digital commerce platforms

• Manage user access and permissions across web-based systems

• A working knowledge of website security, HTML, FTP clients, API integrations and CSS

• Coordinate with developers, vendors, and contractors to resolve issues and implement enhancements

• Strong teamwork capability and ability to influence others in the organization who are not direct reports

• Familiarity with hosting, CRM, and ERP platforms such as Sitecore, Shopify, HubSpot, NetSuite, and Order Cloud

• Excellent verbal and written communication skills

• Ability to understand new technologies and adapt and learn rapidly

• Ability to work independently and manage multiple priorities.

Benefits:

• Employee Discount

• Medical Insurance

• Dental Insurance

• Vision

• Life and AD&D

• Disability, Accident, Critical Illness Insurance

• 401(K)

• ID Watchdog

• Pet Insurance

• Wellness

• Employee Assistance Program (EAP)

• PTO

• Paid Holidays (6/year)

Schedule: Monday – Friday, Standard Business Hours. Will also serve as an on-call resource for website-related outages and urgent support needs.

Compensation: $80-$100k

Don’t settle, come grow with us!

Bachman’s is an Equal Opportunity Employer

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