Service Business Development Associate
Pomeroy, OHJobSeen 1w agoSeen in employer's feed 5 days ago
Most applications go out cold — see where you stand first. No sign-up to start.
You apply on the employer's site, with no Olive account needed.
Watch jobs like this. New roles like this one near Pomeroy, OH, by email.
Don't just apply. Show up ready.
Olive works from this exact posting.
At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Requirements
Credentials this posting asks for.
Job overview
The Service Business Development Associate serves as a communication point for the service department, helping customers schedule maintenance and repairs and supporting smooth service-lane operations. The role focuses on building customer trust, coordinating service needs, and maintaining positive interactions. The employer seeks someone who takes initiative, treats others kindly, and enjoys contributing to customer satisfaction and shop efficiency.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Welcome to the Mark Porter Auto Group family in beautiful Pomeroy, Ohio. We believe that buying or servicing a car should be a transparent and pleasant experience, and that starts with the very first interaction. As our new Service Business Development Associate, you are the heartbeat of our service department's communication. You won't just be answering phones; you'll be building trust with our neighbors and ensuring that every person who walks through our doors feels heard and valued. We are looking for a friendly face and a steady hand to help our service lane run smoothly. You will be instrumental in helping our community maintain their vehicles, ensuring their families stay safe on the road. We value people who take initiative, treat others with genuine kindness, and enjoy bringing a bit of sunshine into the workday. If you are looking for a role where your work directly impacts the happiness of our customers and the efficiency of our shop, we would love to meet you. ###### Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Career Growth Opportunities Retirement Plan ###### Requirements - Professional experience in customer service, administrative support, or a call-center environment. - Strong comfort level using computers, specifically email and dealership management software. - Clear, empathetic communication skills when speaking over the phone. - High school diploma or equivalent. - Valid driver's license. - Previous experience working within the automotive industry is helpful but not mandatory. ###### Responsibilities - Act as the primary point of contact for customers scheduling vehicle maintenance or repairs. - Manage the service department calendar by balancing technician availability with customer needs. - Reach out to existing clients to provide friendly reminders about upcoming service milestones and safety recalls. - Greet visitors as they enter the service area and help direct them to the appropriate advisor. - Maintain accurate and up-to-date digital records for every client interaction. - Follow up with customers after their visit to ensure they were happy with the care their vehicle received.
How this job compares
Set against the 34,000 open Customer Service jobs on Olive Jobs, counted November 5, 2026.
- Pay
- This postingNot listed
- Ohio median$50–56K/yr88 salary ranges
- Ohio median$17–21/hr720 hourly ranges
- Openings
- Olive Jobs lists 1,732 open Customer Service jobs in Ohio and 34,000 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Ohio
- Home Depot106 open
- Walmart88 open
- Gordon Food Service83 open
- Experience
- Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (8,866 postings).
- Education
- This posting asks for a high school diploma; 11,213 of the 34,000 open Customer Service jobs (33%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 5, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
Prepare for this role
You've read the whole posting — now see how you match it.