
Supervisory Air Traffic Control Specialist (General Manager)
Federal Aviation Administration
Philadelphia, PAFull-time$205–228K/yrPosted 1 day ago
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At a glance
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Requirements
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Job overview
The Supervisory Air Traffic Control Specialist (General Manager) plans and directs programs and activities across an assigned area, serving as a point of contact among field facilities, FAA leadership, regional offices, and customers. The role coordinates air traffic operations, advances strategic goals, oversees operational performance, and leads Air Traffic Managers and staff. It also develops service-improvement standards, sets priorities, and represents the organization in consequential internal and external discussions.
Skills & qualifications
Skills
Qualifications
Full job description
Summary
This is a manager position responsible for planning and directing multiple activities and programs in a complex matrix organization within an assigned area. He/she provides a single point of contact between the field facilities in his/her Area, the Deputy Director of System Operations, the Director of Operations, Regional Offices, Service Area Offices, Vice President for Terminal Services and the customer community.
Duties
The incumbent facilitates the integration of air traffic services in his/her assigned area and advocates the tactical use of concepts and technologies to advance the strategic goals of the Air Traffic Organization (ATO) and the FAA. He/she is responsible for coordinating the operational functions found within these facilities and across the service area. He/she is also responsible for coordinating policies with the Deputy Directors of System Operations, Regional and Service Area Managers as well as other senior officials. Directly responsible for the En-route and Terminal Air Traffic Managers and for all area control operational activities. As a recognized expert in air traffic control operations, procedures and traffic flow management, he/she ensures that facility operations maximize efficiency and service. He/she maintains situational awareness of the national airspace to ensure that average daily airport capacity, airport efficiency rates and adjusted operational availability in his/her Area meet the performance metrics and goals established in the FAA Flight Plan. In conjunction with other General Managers and Deputy Directors of System Operations, develops standards, systems procedures and techniques to improve air traffic services within the Area. He/she identifies information needs, ad hoc and recurring reporting requirements to include reporting frequency to the Director of Operations. The incumbent works on complex projects and programs based on the objectives of the organization¿s vision and objectives, setting priorities, coaching, and developing staff and organizational capabilities. He/she solicits feedback among management team members on shared responsibilities for safety, efficiency and a systems approach in the performance of the NAS. The incumbent provides vision and leadership to Air Traffic Managers in his/her assigned Areas. Sets and adjusts long and short-term goals and priorities in support of FAA Flight Plan initiatives. He/she ensures that all facility operations in his/her area are directed toward continually improving levels of service to customers Continually reviews operational projects and programs to make sure that they are aligned with long term and short term ATO and FAA goals, objectives and plans. Establishes and refines objectives to support those goals and plans. Makes major recommendations in the areas of long-range objectives and plans, resources and method improvements that have a direct and substantial effect on many programs, policies and Flight Plan goals and metrics. Provides training coaching and guidance to subordinates and is responsible for team building. Meets and has frequent contacts with both internal and external customers including subordinates, other peer management representatives, union representatives, administrative support staff within the facility, higher ranking managers and supervisors, service center personnel, members of the state, local and federal government, other foreign government aviation officials, general public, representatives of the aviation industry and military. Contacts take place in meetings and conferences or in unplanned situations where the General Manager is designated as a contact point and these meetings have the potential for considerable consequence to the NAS. Requirements
We are not accepting applications from noncitizens. Qualifications
Candidates must show specialized experience. Specialized experience is defined as: 1) Must have held an FAA 2152 FV-J/FG-14 or above regional or headquarters positions for at least 1 year (52 weeks); or 2) Must have been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility; (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher-graded work; or 3) Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility. In addition to the qualification requirements above, applicants must have held an MSS-3 OR a 2152 FG-14 position or above for at least 1 year (52 weeks) in an ATS facility in order to qualify for this position. Qualifications must be met by the closing date of this vacancy announcement. Candidates will be evaluated on four "Managerial Selection Factors". Managerial Selection Factors: Candidates must provide separate narrative responses to address his/her experience in MWP Selection Factors 1 through 4. Managerial Selection Factors: In the text box below you must provide a brief description of your experience for each 'Managerial Selection Factor'. Include the name, title, organization name, and phone number of at least one reference that can be contacted for further verification of your level of capability. Failure to address these narratives will result in loss of consideration. Eligible candidates will be evaluated based on Human Resource Policy Manual (HRPM), Volume 1: Employment EMP-1.39.
How You Will Be Evaluated
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. Other Information
We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. In accordance with HRPM EMP 1.29/1.29a, this position may be a Career Enhancement Program/Career Progression assignment. The selectee(s) may be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis. CE/CP selectees will be required to certify eligibility. Supervisory/Managerial Probationary Period Requirement: A one-year supervisory/managerial probationary period may be required. Interviews: Some, all or none of the candidates may be interviewed. Security Requirement: This position requires completion and favorable adjudication of applicable security clearance. Receipt of Applications: Applications must be received by the closing date of this announcement. Incomplete Applications: Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA
How this job compares
Set against the 3,973 open Operations Management jobs on Olive Jobs, counted October 28, 2026.
- Pay
- This posting$205–228K/yr
- Pennsylvania median$101–137K/yr50 salary ranges
- US median$105–150K/yr2,217 salary ranges
This range's midpoint, $216K, is 84% above the Pennsylvania median midpoint ($118K) — in the top quarter of Operations Management salary ranges in Pennsylvania.
- Openings
- Olive Jobs lists 152 open Operations Management jobs in Pennsylvania and 3,973 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Pennsylvania
- EMCOR Group15 open
- Amazon14 open
- Oracle6 open
- Experience
- This posting asks for at least 1 year of experience — less than three in four Operations Management postings that state a minimum ask for (median 5 years, across 3,004 postings).
- Education
- 856 of the 3,973 open Operations Management jobs (22%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 28, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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