System Integration Specialist

Job Description

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.

DYCD’s initiatives serve New Yorkers from age five to Older Adults and include COMPASS, the City’s comprehensive afterschool system, Beacon

Community Centers, adult and youth literacy programs, youth employment programs, services for runaway and homeless youth, and community development programs.

DYCD also collaborates with other City agencies on a range of mayoral initiatives to improve City services and ensure greater opportunities for minority and immigrant youth and families.

This role would be situated within the Division of Strategy, Performance and Impact (S-PI), whose mission is to design tools, processes, and policies to drive growth, impact, and innovation that make

DYCD, its programs, and CBOs more effective. S-PI drives the implementation of best practices and

data-informed decision-making both internally and externally.

• The Division supports continuous improvement through capacity building and training to DYCD staff and providers; analyzing and

elevating data and community voices;-convening stakeholders; increasing funding for innovation and expansion; and developing centralized approaches and systems to support a unified vision for DYCD.

• This role would be a part of the System Integration team which designs and enhances user centered, standardized data systems and tools. By aligning systems, providing system training, and

enabling innovation, the Office supports a unified vision for data collection to holistically assess DYCD’s reach and impact. This role reports to the Senior Director of System Integration.

Responsibilities:

• Works closely with the Bureau of Information Technology (IT) to engage end users and internal stakeholders in human-centered design processes to develop system requirements and increase

accessibility and ease of use for end users.

• Acts as a liaison between program units; evaluation, analytics, and program design teams; and agency leadership to ensure the system reflects program design changes as new requirements roll

out, best practices for collecting and defining outcome measurements, and agency priorities for data collection.

• Develops processes for adding new functionality to DYCD systems and coordinates project management with IT to support agency priorities.

• Demonstrated understanding of IT governance principles, with the ability to guide decision making processes.

• Conduct business process reviews to identify system gaps and operational inefficiencies.

• Facilitates and documents decision-making with DYCD program units for data system requirements.

• Coordinates the rollout of DYCD systems such as new program areas and functionality in DYCDConnect and participant-facing functionality, including drafting communications, training

stakeholders and/or liaising with external trainers to meet agency needs, and creating training materials.

• Conducts stakeholder engagement, including focus groups, surveys, and user acceptance testing, to inform and test DYCD systems.

• Develop and maintain a process for updating DYCD’s public-facing systems, applications/forms, and protocols.

• Engage with community members and nonprofit providers to understand data collection practices and needs and inform system development accordingly.

• Develop communications and marketing strategies to build awareness of DYCD systems.

• Convene interagency workgroups to inform system design and policies.

• Other tasks as assigned.

CITY RESEARCH SCIENTIST - 21744

Qualifications

1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.

To be appointed to Assignment Level II and above, candidates must have:

1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or

2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or

3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE:

Probationary Period

Appointments to this position are subject to a minimum probationary period of one year.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Salary Min: $ 87,743.00

Salary Max: $110,120.00