Technical Business Analyst

Furniture.com America LLC seeks a Technical Business Analyst (New York, NY). Duties: * Collaborate with cross-functional teams to identify opportunities for process improvement, drive data-driven decision-making, and enhance overall business performance. * Requirement Gathering: Collaborate with stakeholders to understand their business objectives and gather detailed requirements for projects and initiatives. * Data Analysis: Analyze large datasets to extract meaningful insights, trends, and patterns that can drive informed decision-making. * Process Mapping: Document and map existing business processes and workflows, identifying bottlenecks and areas for improvement. * Collaborate with our machine learning and data engineering teams, and lead agile ceremonies for data engineers. * Business Documentation: Prepare comprehensive business requirement documents, user stories, and process flow diagrams. * Quality Assurance: Assist in testing and validation of solutions to ensure they meet business requirements and are error-free. * Stakeholder Communication: Act as a bridge between business stakeholders and technical teams, ensuring clear communication and alignment. * Recommendations: Provide actionable recommendations based on data analysis to drive business decisions, optimize processes, and improve overall efficiency. * Project Management: Support project managers in project planning, tracking, and reporting. * Continuous Improvement: Stay updated on industry trends and best practices in business analysis and contribute to the continuous improvement of processes and methodologies. Requirements: This position requires a Bachelors degree (or foreign equivalent) in computer science, information systems, or a related field, plus 3 years of experience in business intelligence analysis. Alternatively, the employer will accept a Master's degree and 1 year of experience as stated. The position also requires the following non-quantified skills/experience: SQL for complex data querying, transformation, and performance optimization; Java for backend logic, API integrations, and system-level understanding; GitHub / Git-based version control, including branching strategies and CI/CD best practices; RESTful API, including response codes and analysis via Postman; JSON, XML, and CSV data formats; process mapping, workflow design, and UML diagrams; Agile/Scrum environments, including sprint planning and refinement; writing QA test cases and establishing QA processes; Advanced Microsoft Excel, including pivot tables, charts, lookups, and complex formulas; and delivery management tools Jira and Confluence. Position is hybrid-remote: must report to New York office at least 3 days per week. Up to 10% domestic travel required. Salary: $115,835 - $125,000 per year. To apply, email resume to Burt Zupa at [email protected].