Senior Technical Product Manager

Job Description:

Our Opportunity

The Inbound Technology and Data Science team is an integral part of Chewy’s Operations Technology organization. Our team builds the products and science-based capabilities that maintain a healthy flow of inbound volume across Chewy’s 13 core fulfillment centers, ensuring our network has the right inventory and labor in place to serve pet parents.

We are seeking a Senior Technical Product Manager to define the vision, strategy, and roadmap for Chewy’s inbound planning products. This role will lead the evolution of our 13-week planning process from manually coordinated workflows toward scalable, automated, and science-based solutions.

This highly visible and cross-functional role will partner with Engineering, Data Science, Replenishment, Transportation, In Stock, and Fulfillment Center Operations teams. You will be responsible for ensuring that the ecosystem of inbound products and teams works together effectively to support near-term operational needs and Chewy’s long-term growth. The ideal candidate is a clear communicator and trusted partner who uses data to influence decisions, align senior leaders, and translate complex supply chain challenges into scalable technical solutions.

What You’ll Do

• Define and drive the product vision, strategy, and roadmap for Chewy’s inbound planning capabilities, with a focus on automation, scalability, and science-based decision-making.

• Own the technical products supporting the 13-week inbound planning process across Chewy’s 13 core fulfillment centers.

• Identify opportunities to innovate and improve how inbound volume, labor, inventory, capacity, and operational constraints are planned across the fulfillment network.

• Partner with engineering and data science teams to translate complex business and operational needs into clear product requirements, technical capabilities, and use cases.

• Work alongside engineering and data science throughout the development lifecycle to scope, test, launch, and continuously improve inbound planning solutions.

• Coordinate across Replenishment, Transportation, In Stock, and Fulfillment Center Operations teams, including both business and technology partners, to align roadmaps, manage dependencies, and ensure the broader product ecosystem works together effectively.

• Build trust with stakeholders by using data to frame problems, evaluate tradeoffs, and drive clear and objective decisions.

• Influence senior leaders and cross-functional partners to establish shared priorities and alignment on inbound planning strategies.

• Define and track key performance indicators that measure planning quality, network health, operational efficiency, and product impact.

• Develop clear product documentation, including vision documents, roadmaps, business requirements, user stories, and leadership updates.

• Identify risks and dependencies early, establish mitigation plans, and communicate changes or tradeoffs clearly to stakeholders.

• Stay current on emerging technologies and industry trends in supply chain planning, automation, optimization, and data science to inform product strategy and drive innovation.

What You’ll Need

• Bachelor’s or master’s degree in Computer Science, Engineering, Supply Chain, Operations Research, Business Administration, or a related field, or equivalent professional experience.

• 5+ years of experience as a Technical Product Manager or in a comparable product role, owning and driving complex technical roadmaps from strategy through execution.

• Demonstrated experience translating complex business and operational challenges into scalable technical products and clear requirements.

• Proven ability to develop product vision documents, roadmaps, business requirements, user stories, epics, and use cases and to work effectively with agile development teams.

• Experience partnering closely with engineering and data science teams throughout product discovery, development, testing, launch, and iteration.

• Strong analytical and problem-solving skills, with the ability to use data to generate insights, evaluate tradeoffs, and influence decisions.

• Excellent written and verbal communication skills, with the ability to simplify complex technical and operational concepts for senior leaders and diverse cross-functional audiences.

• Demonstrated ability to build trust, influence without direct authority, and drive alignment across teams with competing priorities.

• Experience managing dependencies across multiple products, systems, teams, and operational workflows.

• Passion for building products that improve operational efficiency, decision quality, scalability, and customer outcomes.

Bonus

• Experience building or managing supply chain planning, inbound logistics, inventory, transportation, labor planning, or fulfillment technology products.

• Experience using SQL and data visualization tools such as Tableau or Power BI to analyze performance and support product decisions.

• Familiarity with data science and optimization techniques, including forecasting, simulation, machine learning, and scheduling or network optimization algorithms.

• Understanding of distributed systems, APIs, cloud computing, and microservices architectures.

• Experience developing products that replace manual planning processes with automated, data-driven decision-making.

What You’ll Get

• A place where you can be your authentic self and grow your career. Our pet parents and partners are from everywhere—different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are encouraged to bring their perspectives to deliver on our mission!

• Work in a culture that cares, with managers who value you and your career journey. Be empowered to think big, thrive on delivering results, and become your best.

• Opportunities to develop meaningful connections with a diverse group of Chewtopians through Team Member Resource Groups and to celebrate inclusivity through company events, programs, and activities.

• Comprehensive medical, dental, and vision benefits, in addition to wellness programs and resources that enable you to be your best self in and outside of work.

The base salary range for this role is $141,000 - $225,000.00.• The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

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