Head of Quality Management and Duty Optimisation North America

A Snapshot of Your Day

As the Head of Quality Management and Duty Optimization for North America within our Taxes & Customs organization, you will lead strategic initiatives to safeguard trade compliance, establish robust governance frameworks, and drive financial efficiency across customs operations in the United States and Canada. You will develop and maintain regional customs quality management frameworks aligned with the global customs strategy and Siemens Energy's Customs Internal Control Program, while overseeing duty payment reconciliation, internal reviews, and compliance governance. In this management-level role, you will lead a geographically distributed regional quality team and collaborate closely with Finance, Accounting, Controlling, customs brokers, service providers, and business stakeholders. You will also drive customs digitalization and process automation to strengthen compliance, optimize operational costs, and support business continuity across North America.

How You’ll Make an Impact

• Develop, maintain, and audit the regional customs quality management and governance framework across the United States and Canada, ensuring alignment with the global customs strategy and Siemens Energy's Customs Internal Control Program.

• Execute internal review and audit programs, including spot checks, trade compliance audits, and corrective action management, to identify, assess, and mitigate compliance risks while ensuring continuous improvement of customs processes and controls.

• Monitor regulatory developments in North American trade laws and customs regulations, driving appropriate process and control enhancements to maintain compliance with applicable requirements.

• Ensure timely and compliant payment and reconciliation of customs duties and broker fees in collaboration with Finance, Accounting, and Controlling functions, supporting accurate financial reporting and duty optimization.

• Lead and manage projects focused on advancing customs process automation and digitalization to strengthen compliance, improve operational efficiency, and optimize customs-related costs.

• Provide direct supervision, mentorship, and development to a geographically distributed regional quality team, while partnering with business stakeholders, customs brokers, service providers, and operational teams throughout North America to align customs compliance with business objectives.

What You Bring

• Bachelor's degree in International Business, Supply Chain Management, Finance, Law, or a related field.

• 8–10 years of experience in customs, international trade compliance, or a related discipline, with significant experience supporting customs operations in the United States and Canada.

• Extensive knowledge of North American customs regulations and compliance requirements, including tariff classification, customs valuation, country of origin, import/export controls, recordkeeping, and customs internal control frameworks.

• Experience with trade audit methodologies, regulatory risk assessment, internal control programs, and the development and implementation of customs quality management and governance frameworks.

• Demonstrated leadership and team management capabilities, including direct supervision, mentorship, and development of geographically distributed and cross-functional teams in a complex, multinational environment.

• Strong stakeholder management and communication skills, with the ability to collaborate effectively with senior executives, Finance, Accounting, Controlling, customs brokers, service providers, operational teams, and regulatory authorities. Experience with customs IT solutions, process automation, and digitalization initiatives is highly desirable. Licensed Customs Broker (LCB) or Certified Customs Specialist (CCS) certification is preferred.

• Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

Equal Employment Opportunity Statement

Siemens Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local

law.