Senior Principal Client Partner (RapidScale) (Remote)

Experience Required

8 - 20 years

Minimum Education Required

Bachelor's Degree

Compensation

$7.25 / hourly

Hours Per Week

40

Number Of Positions

1

Work Schedule and Shift Requirements

First (Day)

Job Description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes, with embedded cyber resiliency and AI to protect today and enable tomorrow, all backed by the scale and strength of Spectrum.

The Senior Principal Client Partner is responsible for owning and growing a portfolio of RapidScale's most strategic enterprise clients. This role is accountable for driving business value, revenue growth, and a superior customer experience across RapidScale's full portfolio of managed and professional services. The Senior Principal Client Partner operates at the executive level, building deeply embedded relationships with C-suite stakeholders and developing a strong understanding of each client's business strategy, priorities, and technology landscape. This individual is responsible for aligning RapidScale's solutions to client needs, demonstrating clear business value and outcomes, and positioning RapidScale as a long-term strategic partner.

Serving as the single point of accountability for the client relationship, the Senior Principal Client Partner owns the full customer lifecycle including account strategy, growth, retention, and overall relationship health. This role is designed to simplify the customer experience by replacing fragmented overlays with a unified, executive-level ownership m odel. The Senior Principal Client Partner works cross-functionally with solution engineering, delivery, product, and leadership teams to ensure alignment, secure resources, and drive successful outcomes. This individual is responsible for leading account planning, managing the sales cycle from qualification through close, and ensuring all internal stakeholders are effectively leveraged to support client success.

Primary Responsibilities

Own and manage executive-level relationships across a portfolio of large enterprise clients

Serve as the primary point of accountability for the full customer relationship, including growth, retention, and outcomes

Develop and execute strategic account plans aligned to client business objectives and long-term success

Drive revenue generation, expansion, and share of wallet across managed services and professional services

Lead complex, multi-SOW, multi-year engagements from opportunity identification through close

Partner with cross-functional teams to develop a comprehensive understanding of client challenges and align solutions to business outcomes

Influence and coordinate internal resources across sales, solution engineering, delivery, and leadership to ensure client success

Identify risks to account growth or client success and develop mitigation strategies

Serve as the executive escalation point for client issues and ensure timely resolution

Maintain strong pipeline discipline, forecasting accuracy, and account planning rigor

Minimum Qualifications

Bachelor's degree and 10+ years of enterprise sales, client partner, or strategic account experience. The right candidate could also have a master's degree and 8years' experience, a Ph.D. and 5 years' experience, or 14+ years of relevant experience without a degree

7-10+ years of experience managing relationships with C-suite stakeholders in large enterprise environments

Proven ability to drive revenue growth, retention, and expansion within complex enterprise accounts

Demonstrated experience leading multi-year, multi-SOW, services-led engagements, typically in the $5M-$20M+ TCV range

Strong background in managed services, consulting, or cloud-based solution selling

Experience structuring and selling hybrid and multi-cloud solutions across private and public cloud environments

Ability to navigate complex organizations, influence decision makers, and build long-term executive relationships

Strong business acumen with the ability to connect technology solutions to measurable business outcomes

Preferred Qualifications

Experience in a cloud MSP, systems integrator, or consulting environment

Familiarity with AWS, Azure, Google Cloud, and VMware ecosystems

Experience selling integrated managed services and professional services solutions

Experience in industries such as Healthcare, Financial Services, Professional Services, Retail and Gaming.

Travel up to 30-50% as needed to support client engagement

#LI-TC3

9S1533 2026-80910 9S1533 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $112,800.00 and $200,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet, Mobile, TV and Voice products. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

EOE, including disability/vets

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

No

Place of Work

Remote

Requisition ID

2026-80910-6