Lithia & Driveway logo

Body Shop Estimator

Lithia & Driveway

Norfolk, VAFull-time$60–85K/yrSeen 1w agoSeen in employer's feed 5 days ago

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At a glance

Compensation
$60–85K/yr
Location
Norfolk, VA
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Body Shop Estimator at Priority Ford Norfolk inspects vehicles, estimates repair needs, and helps resolve customer concerns. The role connects customers with technicians, handles calls, and prepares repair orders and estimates using ProfitNet ADP, Pathways, Mitchell, and Audatex. The posting lists potential annual earnings of $60,000–$85,000 and requires a high school graduate or equivalent, age 18 or older, and a valid driver's license.

Skills & qualifications

RequiredNice to have

Skills

Customer Concern ResolutionVehicle InspectionRepair EstimatingCustomer CommunicationTelephone CommunicationProfitNet ADPPathwaysMitchellAudatexCommunicationTime ManagementTypingBasic Computer SkillsMathematics

Qualifications

Valid Driver's LicenseHigh School Graduate or EquivalentMust Be 18+

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match
Tuition Assistance

Full job description

Priority Ford Norfolk, Norfolk, VA 23518

Full time

R119696

Dealership:L0577 Priority Ford Norfolk

Priority Ford Norfolk Body Shop

Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!

Get your career in gear today!

Lithia & Driveway embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun. Explore new opportunities with one of the largest and most successful retail automotive teams in the nation.

Estimator Responsibilities:

  • Identify, confirm and offer resolutions to customer concerns.

  • Estimate repair needs to customer based on vehicle inspection.

  • Serve as the communication between the customer and the technician.

  • Answer incoming telephone calls in a friendly and professional manner.

  • Write accurate repair orders & estimates using ProfitNet ADP

  • Write accurate Estimates utilizing the three major estimating systems: Pathways, Mitchell, Audatex

Qualifications:

  • Excellent communication & time management skills.

  • Typing & basic computer skills to enter repair orders.

  • Mathematics to calculate service costs and count change.

  • Acceptable driving record and a valid driver's license in your state of residence

Total Rewards

Potential annual earnings: $60,000-$85,000

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commission(s) off: Individual Sales, Individual Gross Profit Bonuses based on: Manufacturer Approvability

Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

  • Competitive pay

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Lithia Learning Center

  • Vehicle Purchase Discounts

  • Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

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