Childrens Hospital of The King's Daughters logo

Lab Office Supervisor

Childrens Hospital of The King's Daughters

Norfolk, VAJobSeen 2w agoSeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
Norfolk, VA
Work Authorization
Not specified

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Job overview

The Lab Office Supervisor coordinates and directs staff performing administrative tasks in the laboratory department, reports to the department Director or Manager, and may perform supervised staff duties. The role oversees laboratory clerical staff and front-office workflow, supports department activities, and helps ensure pathology-area regulatory compliance. The posting describes work inside the hospital and lists education, experience, typing, and Microsoft Office qualifications.

Skills & qualifications

RequiredNice to have

Skills

Medical TerminologyProfessional KnowledgeInterpersonal SkillsMicrosoft OfficeTyping

Qualifications

Two to Three Years Related Experience or Bachelor's DegreeMedical Terminology CourseworkVocational, Technical, or College CourseworkTyping Speed 60 Wpm13 Dictated Minutes Per HourFewer Than 4 Errors Per 100 LinesDiploma or Equivalent

Full job description

  • GENERAL SUMMARY

  • The Lab Office Supervisor is responsible for coordinating and directing the actions of staff involved in the administrative tasks of the laboratory department. The supervisor is proficient in the technical and professional skills of the supervised job functions and may engage in staff job duties as part of the assigned work duties. Reports to the department Director/Manager.

  • ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Performs departmental reporting and transcription duties as it related to records processing.

  • Performs specific assigned tasks and ensures the quality and quantity of work performance is consistent with policy and standard.

  • Performs inspections in an effort to ensure pathology area is compliant with regulations.

  • Assists with the development and maintenance of department policies and programs.

  • Supervises the daily tasks of laboratory clerical staff and provides oversight to the front office area to insure proper work flow.

  • Performs evaluations of pathology clerical staff.

  • Performs other duties as assigned.

  • LICENSES AND/OR CERTIFICATIONS

  • None required.

  • MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

  • Approximately two to three years progressively more responsible related work experience or minimum of Bachelor’s degree in relevant field preferred.

  • Level of knowledge normally attained through medical terminology course(s) and vocational/technical or college level courses.

  • Professional knowledge of areas of responsibility in order to assist in the planning and implementation of department activities.

  • Interpersonal skills necessary in order to assign work to subordinates.

  • Demonstrated proficiency in Microsoft Office suite.

  • Minimum typing speed is sixty (60) wpm.

  • Must be able to type a minimum of thirteen (13) dictated minutes per hour (minimum productivity standard) with less than four (4) errors per one hundred (100) lines (quality standard/error rate).

  • Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing.

  • WORKING CONDITIONS

  • Work is performed inside the hospital.

  • PHYSICAL REQUIREMENTS

  • Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20D%20Jobs.pdf )

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