Compliance Manager

Compliance Manager - Job Description Baseline Responsibilities: HUD On Time Reporting and Compliance - Provide leadership and support to Housing and CTCOG staff to ensure all HUD deadlines and compliance requirements are met. Maintain listing of all HUD report due dates and make sure all staff complete their assigned reporting on time. Provide daily guidance and support to staff in terms of any ongoing compliance issues. Be the departments expert on HUD regulations and our Administrative Plan. Staff Interaction - Process PIC voids. Working to avoid duplication with Payment Specialist (i.e. Returned Tenant Files Report), perform additional QC reviews of case files to ensure they are correct. Compile a report on a weekly basis for Director showing issues by Case Manager. Complete and monitor late recertification reports for PIC and keep track of issues sorted by Case Manager. Applicant and Tenant Interaction - Review Tenant/Applicant Appeals and send determination to client. Conduct complaint appointments every Monday. Handle client and landlord complaints and resolve issues. External Constituent Interaction - Send landlord questionnaires on the 1st of each month, record responses and provide feedback to staff as needed. Additional Expectations: Interact with Director to ensure that he or she is aware of issues and needs affecting your area, and is given the information needed to address both. Working with Director, set short and long-term goals for staff and the department. Perform other duties as directed. Required Qualifications: A minimum of 3 years experience in dealing with federal reporting and compliance issues. Strong organizational skills and proven ability to carry out duties in a very busy office environment. A basic understanding of how the HUD Section 8 Housing Voucher Program works, along with an understanding of applicant and tenant requirements. Motivated by a true team mentality and ability to interact well with others, especially in terms of requesting reporting and data from others to maintain on-time and accurate performance in terms of HUD reporting at all times. Ability to produce internal reports using MS Office products to achieve easily understandable and accurate deliverables. Familiarity with traditional database program functionality. Preferred Qualifications: A bachelor's degree in management, accounting, or a similar area, which covers a broad range of coursework to prepare you for a managerial position. HUD Housing-Related certifications. Other ap