Leave of Absence Sr Specialist

JOB REQUIREMENTS: We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Reporting to the Leave of Absence (LOA) Manager, the person in this role will support the Talent Operations Team's objective to provide centralized, highly repeatable solutions that allow RSM to achieve business goals while balancing the needs of our employees. The Leave of Absence (LOA) Sr Specialist will provide day to day LOA administration for RSM employees and owners, ensuring we deliver an excellent employee experience in the process. This role will help manage all aspects of the absence process, partnering closely with employees, HR Business Partners and talent teams to ensure a positive and well informed experience during a leave. This role will handle more complex issues before escalating to the LOA Administration Lead and may handle confidential matters requiring specialized knowledge or expertise. Key responsibilities Help manage all aspects of the LOA administration, included but not limited to: Responding to LOA inquiries from employees, managers and HR Scheduling meetings with employees, HR and Managers to ensure a positive and informed experience Partner closely with third party administrator to track approvals and resolve discrepancies Assistance with return-to-work processes for employees returning from leave Act as SME with specialized LOA knowledge and will resolve more complex issues as needed Ensure all leave related actions are accurately processed in all applicable systems and with third-party administrator to ensure employees are paid accurately and correctly Respond to inquiries with timely, accurate and complete information about leaves that may be available to employees under Federal, state, provincial or local law, insurance plans or company policies. Proactively communicate timelines and documentation requests with employees and HR Business Partners. Ensure that employees are aware of their leave-related responsibilities and of any documentation and notice required to qualify for and to take leave. Helps interpret and clarify LOA policies to address inquiries from employees, HRBPs and managers, escalating further to LOA Senior Specialist and Absence Manager as needed. Conducts vendor and HRIS audits to ensure accuracy of LOA records and resolves discrepancies in a timely manner Participates in weekly issue resolution call with third party leave of absence... For full info follow application link. RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/CAFDB147A02C4D87