Customer Relationship Specialist
Petersburg, PAJobSeen 1w agoSeen in employer's feed 5 days ago
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At a glance
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Job overview
The Customer Relationship Specialist provides customer service and supports sales by handling inbound prospect calls, explaining product and service features, estimating projects, and preparing sales orders. The role also enters order data, arranges pickups, collects payments, troubleshoots customer concerns, and maintains the office and showroom. The specialist communicates with customers and coworkers, learns product information and tinting standards, and is expected to work regular Monday–Friday hours.
Skills & qualifications
Skills
Qualifications
Full job description
Role and Responsibilities: 1. Provide outstanding, seamless customer service. 2. Handle inbound, unsolicited prospect calls and convert them into sales. 3. Emphasize product/service features and benefits, estimate projects, and prepare sales order. 4. Customer sales order data entry, arrange will call pick-ups, and collect payments. 5. Increase sales using your skills. 6. Become trained & stay updated on our products, trends & technical information. 7. Communicate effectively with customers, prospects & co-workers in Knoxville & other stores. 8. Investigate and troubleshoot customer service concerns. 9. Maintain an organized office area & showroom space. 10. Appropriately communicate brand identity and corporate position. 11. Learn to mix and tint products to the standards set forth in company guidelines. Qualifications: 1. High School diploma or equivalent experience. 2. Good communication skills, both verbal & written. Excellent listening skills are necessary. 3. Dependable to work regular hours Mon. - Fri. 4. Ability to engage customers to build and maintain lasting relationships. 5. Aptitude for multi-tasking, initiative for self-motivation, & keen problem-solving skills. 6. Detail oriented with accuracy, with a sense of urgency in follow-up with customers, co-workers & logistics. 7. Professional demeanor, business casual appearance; friendly, outgoing personality. 8. Computer, e-mail & data entry skills required. Proficiency in MS Excel & e-mail skills are mandatory. 9. Must be able to lift up to 60lbs.
How this job compares
Set against the 77,649 open Customer Service jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This postingNot listed
- Pennsylvania median$50–65K/yr82 salary ranges
- Pennsylvania median$16–19/hr902 hourly ranges
- Openings
- Olive Jobs lists 3,352 open Customer Service jobs in Pennsylvania and 77,649 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Pennsylvania
- Dollar Tree508 open
- McDonald's300 open
- Family Dollar276 open
- Experience
- Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (9,841 postings).
- Education
- 1,390 of the 77,649 open Customer Service jobs (2%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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