Principal Enablement Architect

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13789060 Your work days are brighter here. Were obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, youll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. Were in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, youll do meaningful work with Workmates whove got your back. In return, well give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, youve found a match in Workday, and we hope to be a match for you too. About the Team Workday's Global Customer Operations Enablement team translates GTM Strategy into high performance at scale. About the Role We are seeking a highly qualified Principal Enablement Architect.This isn't just a senior individual contributor role; it's a pivotal opportunity to drive how we transform our Revenue organizations performance across skill, process, tool, and revenue leadership development efforts. This position offers a compelling blend of strategic thought leadership, hands-on enablement program design, and innovative technology integration to achieve unprecedented efficiency and revenue impact. If you're passionate about architecting holistic enablement strategies, integrating AI tools into performance workflows at scale, and thrive on directly contributing to high-impact behavioral change, then we want to hear from you! About the Role: This critical role combines strategic leadership with expert execution, focusing on two key areas: - Functional Enablement Strategy & Architecture (50%): You will be one of our functional enablement architects driving our revenue enablement strategy. In this capacity, you will likely focus deeply on 1-2 major strategic projects at a time. These projects will span across one or more of our four key domains: skill development, process optimization, tool adoption, and revenue leadership development. You will evaluate, structure, and constantly evolve these targeted enablement programs to meet the dynamic needs of our diverse Sales Development, Pre-Sales, Sales, and Customer Success audiences. You will champion best-in-class, AI-powered enablement solutions and rapidly evolve our GTM strategies working alongside Revenue Operations and Go-to-Market leadership. - Expert Enablement Program Authoring and Management (50%): While driving functional strategy within your project domains, you'll also apply your deep performance consulting and learning design expertise to build and deliver highly complex, strategic, and engaging enablement experiences. You will create and manage a portfolio of innovative online, blended, instructor-led and AI-powered solutions, demonstrating mastery of modern enablement platforms. Responsibilities: Technical Acuity & Functional Expertise: Demonstrate exceptional technical learning agility to rapidly ingest, analyze, and transform complex technical and commercial frameworks into actionable enablement programs. Thrive in a modern, AI-first enterprise technology ecosystem, seaml ssly bridging the gap between deep technical capabilities and strategic revenue motions, while staying current with industry-leading sales methodologies, customer success frameworks, and leadership coaching motions. Lead Enablement Initiatives: Drive the design and development of complex and strategic enablement solutions for a global customer operations audience inclusive of field sales, customer success, and other supporting roles within your assigned project areas. Synthesize GTM strategies, product documentation, sales methodologies, process documentation, and tool workflows to design and execute on comprehensive playbooks, coaching guides, and training paths. Apply instructional design principles and adult learning theory to create innovative and impactful experiences that successfully drive behavioral change. Champion and Strategize AI Integration: Actively experiment and integrate AI tools into enablement workflows, coaching programs, and learning design to significantly boost productivity, personalization, efficiency, and scale across the revenue organization. Cross-Functional Collaboration: Collaborate extensively with senior business leaders, Revenue Operations, Product M