Senior Director, Strategic Offers & Storytelling

Sodexo is seeking a highly strategic and innovative Senior Director, Strategic Offers & Storytelling to join our Tech team. This is a hybrid role.

This role serves as the bridge between business strategy, technology, operations, and commercial execution, ensuring our solutions are effectively packaged, positioned, and communicated to clients and stakeholders.

About the job

The Senior Director, Strategic Offers & Storytelling leads the development, governance, and execution of standardized offers, commercial storytelling, and enterprise content strategies that support growth, retention, and operational excellence. This role serves as a strategic connector across Sales, Operations, IT, Finance, Marketing, Digital, Product teams, and Proposal Writers to ensure solutions are market-ready, financially sound, operationally executable, and effectively positioned in the marketplace.

Provides strategic vision and direction, leading organization or its business function. Oversees area of responsibility, directing the responsibilities of employees. Holds management accountability for a business, division, major geography, corporate function or major corporate sub-function. Develops, establishes and approves long-term vision and strategy for the area managed. Goal achievement is typically accomplished through performance of direct and / or indirect reports. The scope of responsibility includes the entire organization and / or selected line of business / business entity.

Pay Range: $156230 per year - $242550 per year

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What’s in it for you

• Serving as a connector across IS&T domains, Commercial, Operations, Finance, Marketing, and other key stakeholders, the role ensures technology capabilities are clearly defined, consistently positioned, and supported with accurate, current, and market-ready content. The position helps translate complex technology solutions into business value, supports strategic pursuits and client engagements as needed, and drives adoption of approved technology messaging, architectures, and solution narratives.

• The role also provides dedicated ownership for technical content management, including responses to client technical surveys and RFPs, technology documentation, architecture artifacts, and enterprise knowledge repositories. By creating consistency, scalability, and alignment across teams, this position strengthens the organization's ability to effectively showcase technology capabilities and support growth opportunities.

What you’ll bring

• Experience within Sodexo or comparable multi-site, matrixed, service-based organizations supporting complex client environments.

• Proven experience leading strategic bids, RFP responses, finalist presentations, renewals, and growth pursuits.

• Demonstrated success developing go-to-market offers, commercial solutions, pricing frameworks, or standardized service portfolios.

• Experience working across enterprise technology domains such as applications, infrastructure, digital products, data analytics, and AI solutions.

• Strong knowledge of proposal development, sales pipeline management, account growth strategies, and retention processes.

• Experience building executive-level presentations, storytelling frameworks, and client-facing value propositions.

• Familiarity with financial modeling, pricing strategy, margin analysis, and business case development.

• Experience managing enterprise knowledge bases, content repositories, or sales enablement platforms.

• Proven success leading to change management, communications, training, and adoption programs across large employee populations.

• Certifications such as Project Management Institute PMP, Prosci Change Management or equivalent, Agile/Scrum, ITIL, or sales enablement credentials preferred.

• Strong executive presence with demonstrated ability to influence senior leadership, clients, and cross-functional stakeholders.

• Experience using Microsoft PowerPoint, Microsoft Excel, Microsoft SharePoint, CRM tools, proposal automation platforms, and analytics dashboards.

• Experience working in hospitality, food services, facilities management, Healthcare, Campus, Corporate Services, Schools or other outsourced services.

Requirements

• Education Requirement: Bachelor’s degree or equivalent experience

• Related Management Experience: 10 years

• Related Functional Experience: 10 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs

• 401(k) Plan with Matching Contributions

• Paid Time Off and Company Holidays

• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. (https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab)