Dealer Services Specialist II - Manheim PA

Company Cox Automotive - USA Job Family Group

Vehicle Operations Job Profile

Dealer Services Specialist II Management Level

Individual Contributor Flexible Work Option

No remote option; must work at a specified Cox location Travel %

Yes, 5% of the time Work Shift

Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description

🚗 Love Cars? Love People? Join the Team at Manheim! 🚗 We're hiring a Dealer Services Specialist II to join our team at Manheim, part of the Cox Automotive family.

If you thrive in a fast-paced environment, enjoy building relationships, solving problems, and delivering exceptional customer experiences, this could be the opportunity for you! What You'll Do: ✅ Serve as the primary point of contact for dealer clients ✅ Build strong customer relationships and provide consultative support ✅ Assist dealers through the auction and vehicle sales process ✅ Support sale day activities and represent dealer accounts ✅ Provide guidance on vehicle pricing, valuations, and reconditioning opportunities ✅ Coordinate with internal teams to ensure vehicles are ready for auction ✅ Deliver solutions and create a seamless customer experience

What We're Looking For: ✔ 3+ years of related customer service, sales support, automotive, auction, or dealership experience ✔ Strong communication and problem-solving skills ✔ Ability to multitask and adapt in a fast-paced environment ✔ Auction or dealership experience is a plus ✔ Bilingual English/Spanish candidates are encouraged to apply

Why Join Us? ⭐ Competitive pay ⭐ Benefits starting Day 1 ⭐ Generous PTO and paid holidays ⭐ 401(k) with company match up to 8% ⭐ Career growth opportunities within Cox Automotive ⭐ Collaborative team culture where your contributions make an impact

At Manheim, every day is different, and every team member plays an important role in helping our customers succeed.

🔗 Ready to accelerate your career? Apply today and join the industry's leading automotive marketplace! #Hiring #DealerServices #CustomerService #AutomotiveCareers #Manheim #CoxAutomotive #NowHiring #SalesSupport #AuctionCareers #RelationshipManagement #CareerOpportunity #TeamManheim #AutomotiveIndustry #Jobs

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.