QA / QC Manager

Job Description

Large employer is seeking an experienced Quality Control (QA/QC) Manager to support a large-scale, mission-critical project. This role will provide leadership and oversight of the project’s quality program, ensuring work is planned, executed, inspected, and documented in accordance with project requirements, industry standards, and established quality procedures. The QA/QC Manager will serve as a primary point of contact for quality-related matters and will partner closely with project leadership, construction teams, design professionals, contractors, clients, and other key stakeholders. The successful candidate will bring a proactive approach to quality management, strong technical judgment, and the leadership skills necessary to be able to drive accountability and continuous improvement in a fast-paced, high-stakes environment.

Inspections, Audits & Field Quality Oversight

• Oversee and coordinate inspections, audits, surveillances, testing activities, and quality reviews to verify compliance with project requirements.
• Conduct or oversee quality audits, inspections, surveillances, and compliance reviews.
• Monitor the effectiveness of quality program implementation and identify opportunities for improvement.

Risk, Nonconformance & Corrective Action Management

• Identify quality risks early and develop mitigation strategies in collaboration with project and discipline leads.
• Manage nonconformance and corrective-action processes, including root-cause analysis, resolution tracking, and verification of corrective measures.
• Drive continuous improvement through lessons learned and performance trend analysis.

Quality Performance & Reporting

• Establish quality metrics and reporting processes to provide visibility into project performance.
• Communicate quality KPIs, trends, risks, and deficiencies to project leadership and stakeholders.
• Ensure timely escalation and resolution of critical quality issues.

Team Leadership & Continuous Improvement

• Lead, mentor, and support quality personnel while promoting accountability and collaboration.
• Coordinate quality activities across multiple disciplines to ensure consistent implementation throughout the project lifecycle.
• Foster a culture of continuous improvement and proactive quality ownership across the project team.

Technical Leadership

• Provide leadership and sound judgment on complex quality issues requiring deep understanding of construction and project delivery.
• Ensure alignment between technical requirements, field execution, and quality expectations.

Skills and Requirements

• Minimum of 10 years of related quality, engineering, construction, or project management experience, preferably on large, complex construction programs.

Quality Systems & Program Experience

• Demonstrated experience developing, implementing, and managing QA/QC programs and Quality Management Systems (QMS).
• Experience supporting quality activities on mission-critical, data center, advanced technology, healthcare, industrial, or other complex projects strongly preferred.

Technical Knowledge

• Strong understanding of construction quality processes, including inspections, testing, commissioning interfaces, nonconformance management, corrective actions, and documentation control.
• Working knowledge of applicable building codes, industry standards, regulatory requirements, contract documents, and quality management principles.
• Experience conducting or overseeing audits, inspections, surveillances, and compliance reviews.

Risk & Problem Solving

• Proven ability to identify quality risks, perform root-cause analysis, develop corrective actions, and drive issues to resolution.
• Strong analytical and problem-solving skills with exceptional attention to detail.

Leadership & Communication

• Demonstrated leadership experience with the ability to mentor teams and influence quality performance across multiple disciplines.
• Excellent written and verbal communication skills with the ability to engage field teams, technical staff, clients, executives, and senior stakeholders.
• Ability to manage competing priorities and make sound decisions in a fast-paced, high-pressure environment.
• Experience with or certification in ISO 9001, ASQ certifications, or other recognized quality standards is preferred.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].