Front of House Position

Hours: Thursday - Sunday 6:30 am - 2:30 pm with a half hour unpaid break 28 Hours a week Pay: $17 hour ** ** Definition: Under the supervision of the Uhuru Bakery Manager, the Front of House (FOH) Associate is the first point of contact for customers and plays a key role in creating a welcoming and positive experience. This position is responsible for customer service, representing the values of Uhuru Bakery & Cafe, handling transactions, serving pastries, coffee and other quick food items, resolving customer issues and ensuring the front area remains organized and inviting. Essential Functions: Customer Service - Deliver friendly, efficient service in a fast-paced environment. - Set up and break down the front of the house, including getting food out. - Actively engages with the public, gets to know customers by name. Signs people up for getting information on Black Power Blueprint, Uhuru Bakery and events, and volunteering. Sales & Transactions - Take accurate customer orders in person. - Operate the POS (Point of Sale) system efficiently and accurately. Product Handling & Presentation - Safely remove pastries from display cases and package them properly, serve drinks, soups - Maintain clean, stocked, and visually appealing display areas. Skills and Qualifications: - Leads and contributes to positive, safe and effective work environment of all volunteers - Works collaboratively, team player - ServSafe Food Handlers Certification (required). - Familiarity with (or ability to learn) POS systems. - Strong communication and interpersonal skills.