Senior Akamai Engineer

Senior Akamai Engineer - 26-02647

9+ Months Duration

100% Remote

Temp W2 Contract ONLY | No C2C or 1099

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Supervisor Sr Technology Support Analyst to join our team in Plano, Texas (US-TX), United States (US).

Job Description:

Sr Technology Support Analyst Position Overview

• This role is responsible for Run Team ensuring high availability reliability and performance of enterprise systems in a 24x7 environment

• Key Responsibilities Core Responsibility Run Team Perform advanced troubleshooting across systems networks or applications Lead or support incident problem and change management processes Conduct root cause analysis and implement permanent fixes

• Proactively monitor and respond to alerts and outages Automate operational tasks using scripting tools where applicable

• Ensure compliance with SLAs KPIs and service delivery standards Maintain SOPs knowledge base and documentation Technical Skills

• Tools Required tools technologies Akamai Jfrog

• Strong troubleshooting skills monitoring tools expertise and automation capability expected

• 5 years of Experience Level Expectations Years of experience required 5 Position level 77 FT Supervisor Role Depth Expectations

• Execute operational tasks and follow runbooks Escalate complex issues to senior teams Learn tools and processes continuously Interview Evaluation Guide Screening Questions

Must Have Skills:

• Hands on experience with Akamai Jfrog

• Strong troubleshooting and RCA capability Experience in production support environment

Nice to Have Skills:

• Automation scripting experience Python PowerShell etc

• Experience with enterprise monitoring tools Certifications relevant to domain Red Flags Lack of real incident handling experience Inability to explain troubleshooting steps clearly No hands on exposure to listed tools

Qualification:

• Bachelors degree in B Tech or related field or equivalent

#LI

About NTT DATA:

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is $65 to $75. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits .

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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