Collector 1
Temple, TXJobSeen todaySeen in employer's feed today
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At a glance
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Job overview
The Collector performs collection activities for assigned accounts under general supervision and established procedures. The role contacts patients and insurance representatives to check claim status, obtain insurance information, and discuss financial arrangements. It also maintains accounts receivable collection files, researches accounts for potential write-off, responds to patient inquiries and correspondence, and communicates with collection affiliates and the Credit Bureau.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
About Us
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
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We serve faithfully by doing what's right with a joyful heart.
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We never settle by constantly striving for better.
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We are in it together by supporting one another and those we serve.
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We make an impact by taking initiative and delivering exceptional experience.
Benefits
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
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Immediate eligibility for health and welfare benefits
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401(k) savings plan with dollar-for-dollar match up to 5%
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Tuition Reimbursement
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PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level.
Job Summary
The Collector, under general supervision and following procedures, performs collection activities for assigned accounts. Contacts patients and insurance representatives by phone or mail to check claim status, obtain insurance information, check interim billings, and counsel patients on financial arrangements. Maintains collection files on the accounts receivable system.
Essential Functions of the Role
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Performs collection activities for assigned accounts. Contacts patients, insurance companies, attorneys, employers, and physicians to resolve payment issues or arrange payment plans.
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Contacts patients and insurance representatives by phone or mail to check claim status, obtain insurance information, check interim billings, and counsel patients on financial arrangements.
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Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up.
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Processes accounts for write-off. Conducts thorough research on accounts to see if they qualify. Presents complete documentation to the Billing and Collections Manager for approval.
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Counsels patients regarding accounts and responds to patient inquiries.
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Communicates with collection affiliates and provides information to the Credit Bureau in solving payment difficulties.
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Receives, reviews, and responds to correspondence related to accounts. Takes action as required.
Belonging Statement
We believe that all people should feel welcomed, valued and supported.
QUALIFICATIONS
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EDUCATION - H.S. Diploma/GED Equivalent
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EXPERIENCE - 1 Year of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
How this job compares
Set against the 621 open Collections jobs on Olive Jobs, counted November 6, 2026.
- Pay
- This postingNot listed
- US median$65–84K/yr70 salary ranges
- US median$20–23/hr238 hourly ranges
- Openings
- Olive Jobs lists 49 open Collections jobs in Texas and 621 across the US. 7% of them nationwide are listed as remote or flexible.
- Hiring the most in Texas
- HealthcareSupport Staffing5 open
- Houston Methodist4 open
- OneMain Financial4 open
- Experience
- This posting asks for at least 1 year of experience — less than three in four Collections postings that state a minimum ask for (median 2 years, across 347 postings).
- Education
- This posting asks for a high school diploma; 381 of the 621 open Collections jobs (61%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 6, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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