Events Manager

Event Operations: Serve as the on-site University Unions representative for Hogg Memorial Auditorium and Texas Union events. Support Student Organizations, University departments, Staff Organizations and the External Groups events to ensure the smooth and safe completion of programs at the highest professional standard. Ensure event spaces are set and ready before each reservation, checking to make sure guests needs are met, and oversees post event strike and clean up. Create a positive, welcoming, student-centered, and customer-service-focused event environment. Respond to and creatively resolve student and guest needs as they arise. Monitor and communicate changes in day-of event logistics. Indirectly supervise student event team.Event Planning and Administrative: Use Mazevo and diagramming software (Social Tables) to manage reservations in the Texas Union and Hogg Memorial Auditorium. Hold consultations with guests to help guide them through the event planning process and Texas Union and/or Hogg Memorial Auditorium PoliciesCustomer Service: Answer questions in person, over the phone and through email to assist guests with event planning questions, Teas Union and/or Hogg Memorial Auditorium policies, and University of Texas at Austin resources and guidelinesEducation and Professional Development: Participate in the Professional Development programs for Longhorn students and early-career professionals. Be an active member in different Ad Hoc committees such as Student Employee Appreciate Week to maintain and contribute to University of Texass culture of mentorship and learning.