Mission Account Director, Department of War
Vienna, VAJobSeen 1w agoSeen in employer's feed 3 days ago
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Requirements
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Job overview
The Mission Account Director coordinates Department of War-wide strategy and executive access, aligning go-to-market efforts across regional sales directors and mission account managers. The role leads major pursuits and strategic initiatives across the DoW team, with success measured by demand and pipeline creation. The successful candidate brings extensive federal or defense sales leadership, DoD or federal agency experience, and established mission-stakeholder relationships.
Skills & qualifications
Skills
Qualifications
Full job description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
About the role
The Mission Account Director coordinates DoW-wide strategy and executive access, helping align the go-to-market across regional sales directors and mission account managers. You will spearhead major pursuits and make sure the strategic initiatives across the DoW team point in the same direction. Success in this role is measured by the demand and pipeline you create.
Responsibilities
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Coordinate DoW-wide account strategy and align initiatives across RSDs and MAMs
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Secure and manage executive access to senior mission stakeholders
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Spearhead major pursuits, including large, multi-year enterprise opportunities
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Build the plays and messaging that connect ServiceNow to mission outcomes across the DoW
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Drive demand generation and pipeline creation across assigned mission areas
To be successful in this role you have:
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Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
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10+ years of federal or defense enterprise sales or account leadership experience
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Track record of creating pipeline and closing large, complex deals
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Experience selling to DoD or other federal agencies, including acquisition vehicles (FAR, DFARS, IDIQ, GSA)
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Existing relationships within DoD services or combatant commands
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Proven ability to build and lead executive relationships across multiple stakeholders
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Ability to coordinate across sales leaders without direct line authority
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Active security clearance preferred, or ability to obtain one
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Nice to have
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Experience working with systems integrators or defense industrial base partners
Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (https://careers.servicenow.com/life-at-servicenow#workpersonas) . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
How this job compares
Set against the 460 open Account Director jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This postingNot listed
- US median$146–200K/yr379 salary ranges
- Openings
- Olive Jobs lists 460 open Account Director jobs across the US. 14% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- Lumen98 open
- CBRE59 open
- Publicis Groupe26 open
- Experience
- This posting asks for at least 10 years of experience — more than three in four Account Director postings that state a minimum ask for (median 7 years, across 392 postings).
- Education
- 58 of the 460 open Account Director jobs (13%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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