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中餐服务主管

IHG

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At a glance

Compensation
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Location
United States
Work Authorization
Not specified

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Job overview

负责中餐厅日常管理,重点关注服务流程、产品质量和各服务时段的准备工作。该岗位监督服务标准、员工仪容及迎宾和预订流程,并与客人保持联系以促进满意度。还协助策划促销活动、减少经营用具损失、改进运营程序,并组织员工培训及促进厅面与厨房沟通。

Skills & qualifications

RequiredNice to have

Skills

餐厅日常管理中餐服务流程员工培训跨部门沟通

Qualifications

3+年相关工作经验国际品牌酒店行业经验同岗位工作经验

Full job description

Ÿ 负责餐厅的日常管理,主要是服务程序和产品质量方面的管理。 Ÿ 确保所有餐厅的准备工作都做好,为各个服务时段做好准备。 Ÿ 设计一个破损的计划,将经营用具的损失减少到最小;和管事部负责人保持联系;经营方针和程序提出改进措施。 Ÿ 和客人保持密切接触,保证能得到客人的满意和称赞。 Ÿ 协助经理计划、组织和实施促销活动。 Ÿ 完成经理和餐饮总监的合理要求。 Ÿ 监督餐厅的服务工作,保证服务标准、产品质量和员工的仪容仪表符合餐厅经营方针 和酒点要求。 Ÿ 保证迎宾员按照要求迎宾,餐厅前台接待区域干净整洁,正确记录预定信息。

Ÿ 3年及以上相关工作经验,有同岗位工作经验优先 Ÿ 有国际品牌酒店行业工作经验 Ÿ 能组织员工日常培训及厅面和厨房的顺畅沟通 Ÿ 对中餐服务流程和管理熟悉

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At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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