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ADD Supervisor西餐厅主管

IHG

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At a glance

Compensation
No compensation found
Location
United States
Work Authorization
Not specified

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Job overview

The role involves actively engaging with guests for feedback, training and upholding service standards, assisting staff to ensure guest satisfaction, guaranteeing food and beverage quality, managing maintenance programs, coordinating schedules, and handling loyalty program billing procedures.

Skills & qualifications

RequiredNice to have

Skills

Service SpiritCommunication SkillsLoyalty Program KnowledgeBilling Procedure KnowledgeEngineering Maintenance ManagementWork Scheduling Coordination

Qualifications

1+ Years Experience

Full job description

1、与客人进行积极的互动,来寻求反馈。

2、在餐厅中,培训、维持和执行所有的服务标准。

3、为餐厅营运提供尽可能的帮助(例如工作时间表,楼层安排,预定)

4、确保在餐厅营运时,协助服务员或领位,在各自的岗位上使客人满意。

5、确保服务的食品和饮料有质量保证。

6、通过使用工作指令和检查,管理一个有效的工程维护及保养程序。

7、运用岗位的轮换制,来确保工作安排的合理性。

8、熟悉所有客人的奖励计划和关于他们账目的正确结算程序。

必须有1年以上的同岗位工作经验

有较好的服务精神和沟通技巧

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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