Front Office Specialist - Pulmonary Medicine East Cobb Health Park
Marietta, GAFull-timePosted 1 day agoStill listed today
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Job overview
The Front Office Specialist supports pulmonary medicine operations by greeting patients, answering incoming calls, managing call wait times, and directing callers to appropriate personnel. The role registers and schedules appointments, works with clinical staff and providers, facilitates patient checkout, collects payments, and schedules follow-up visits while providing a superior customer service experience.
Skills & qualifications
Skills
Qualifications
Full job description
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift Day (United States of America)
The Front Office Receptionist or Specialist will greet patients and answer incoming calls, expertly managing patient call wait times, directing calls to appropriate personnel and registering and scheduling patient appointments as requested.
The Front Office Specialist (FOS) works with both clinical staff and providers in a team approach while also handling non-clinical processes. The FOS facilitates Patient Check out, collects payments and schedules follow up appointment visits offering the patient a superior customer service experience.
Required Minimum Education:
- High School Diploma
Required Minimum Experience:
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1-2 years administrative front office experience in a physician practice or health care setting.
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Previous customer service experience is Required
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Must have excellent communication skills
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
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