Heartland Business Systems, LLC logo

Senior Collaboration Engineer

Heartland Business Systems, LLC

Plymouth, MNFull-timeSeen 3 days agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Plymouth, MN
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

CCNP Or Equivalent Certification

Job overview

The Senior Collaboration Engineer develops, implements, and supports collaboration services and solutions for consulting clients. The role works with clients to identify business challenges and define solution requirements, while providing consultative project support and senior-level administration. It also contributes to product research, configuration standards, team education, and project documentation, and maintains relevant vendor and industry certifications.

Skills & qualifications

RequiredNice to have

Skills

Collaboration Solution DesignCollaboration Solution InstallationCollaboration Solution SupportVoIP TroubleshootingVoIP Protocol DeploymentSIPH323MGCPQoSG711/G729PrioritizationTeamworkOutcome Focus

Qualifications

3+ Years Technical ExperienceBachelor's Degree or Equivalent CertificationsCCNP or Equivalent Certification

Benefits

Medical Insurance
401(k) Match
Paid Time Off

Full job description

Job Duties

Heartland Technology Group

Description:

The Senior Collaboration Engineer role will develop, implement, and support collaboration services and solutions for consulting clients. Build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution.

Roles and Responsibilities/ Essential Functions:

  • Work as a member of the HBS collaboration team as a leader and contributor that provides consultative and proactive project support to HBS’s account base.

  • Collaborate and be a Leader across multiple internal teams to ensure successful delivery and timely of the scope of work

  • Research new products for selection, enhance configuration standards and best practices and educate team members on these products and services to enhance the sales process.

  • Provide senior level support, maintenance, and administration for customer networks and review for other potential concerns or enhancement opportunities.

  • Work in and always model a positive team atmosphere between regional and virtual practices while maintaining a professional and respectful demeanor.

  • Create and maintain detailed documentation of past projects to potentially provide time estimates and project scopes for new related projects.

  • Create and maintain current vendor/industry specific certifications and stay current on new products and solutions by utilizing networks of resources.

  • Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves.

Requirements:

How to qualify:

  • 3+ years in a technical related field

  • Bachelor’s Degree or equivalent certifications

  • CCNP or equivalent level certifications

  • Experience designing and architecting Collaboration based solutions

  • Installing and supporting Collaboration solutions

  • Strong VoIP troubleshooting skills

  • Experience deploying VoIP Protocols – SIP, H323, MGCP, QoS, G711/G729

  • Maintain an outcome focused mindset

  • Have strong prioritization skills

  • Always be a team player

  • Carry a professional attitude and respectful demeanor

Why HBS?

Heartland Business Systems is one of THE LARGEST technology VARs or Value-Added Resellers in the Midwest. Anything that happens with computers – we do it! We PRIDE ourselves on our Core Values of:

Performance – HBS is driven to achieve exceptional results in all aspects of our business.

Respect – HBS Team Members demonstrate personal integrity and professionalism when dealing with all internal and external contacts.

Innovation – HBS is passionate to serve our internal and external customers with innovative solutions to enhance their success.

Development – HBS is committed to developing ourselves and each other in ways that support and improve the performance of ourselves and our business.

Excellence – HBS takes great pride in all we do and strive for excellence always.

What you can expect from HBS:

  • Competitive Compensation Package (May include but not limited to: Bonus, Incentive, Commission, Fair Wage, Retirement Plans, Benefits with HSA Compatible Plans)

  • Growth Opportunities

  • Community Involvement

  • Personal Development

  • Employee and Family Celebrations

  • Green Initiatives

  • Personal Time Off

  • Work Life Balance

  • Recognition and Awards

Day in and day out, you will be a part of a collaborative, innovative and award-winning team that will make you a better professional. Choose HBS today!

Heartland Business Systems is an Equal Opportunity Employer - Including Disabled and Veterans.

Apply Here: https://www.click2apply.net/jEXyxPSVMJjQwunNBudKjN

PI287812726

Minimum Education Required

Bachelors degree

Minimum Experience Required

3+ years

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Compensation

$

Postal Code

55441

Job Type

Full Time

Place of Work

On-site

Requisition ID

103411

Job Benefits

Health Insurance

How this job compares

Set against the 4,063 open Network Engineer jobs on Olive Jobs, counted November 2, 2026.

Pay
  • This postingNot listed
  • Minnesota median$108–187K/yr48 salary ranges
  • US median$51–60/hr150 hourly ranges
Openings
Olive Jobs lists 59 open Network Engineer jobs in Minnesota and 4,063 across the US. 4% of them nationwide are listed as remote or flexible.
Hiring the most in Minnesota
Experience
This posting asks for at least 3 years of experience — less than three in four Network Engineer postings that state a minimum ask for (median 5 years, across 3,525 postings).
Education
1,279 of the 4,063 open Network Engineer jobs (31%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 2, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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