Lead Associate, Warehouse Operations

In-Person

MA-Boylston

Full time

20190687

Schedule : Monday-Friday 2:00pm-10:30pm (overtime required based on business need)

Anticipated hourly range: $26.80 per hour - $37.90 per hour (includes shift differential)

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 11/20/2026*if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

What Warehouse Operations contributes to Cardinal Health

Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.

Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Job Summary

The primary purpose of the Lead Associate, Warehouse Operations is to support the Warehouse Supervisor through either inbound or outbound management of the warehouse floor and to facilitate effective warehouse operations through direction of warehouse staff, in accordance with operational priorities. In addition, this job assists in coordination of receipt of shipments and scheduling of incoming trucks, as well as making internal appointments. This job also delegates work among the warehouse staff and produces reports on workforce productivity and quality. The Lead Associate, Warehouse Operations also communicates with customers outside the warehouse to communicate disruptions, provide updates on delivery timeframes and ensure customer satisfaction.

Responsibilities

• Follows standard operating procedures to assess inventory levels, submit orders, and audit warehouse operations to facilitate successful operational activities within the warehouse.

• Directs workflows on the floor of the warehouse, including packing, unloading, shipping and managing of delivery schedule.

• Analyzes internal data and reports on productivity and efficiency to help determine when and where the warehouse is performing better or worse than expected.

• Coordinates with Warehouse Supervisors to align on warehouse and inventory priorities, in alignment with operational objectives.

• Assists in inbound and outbound workload forecasting through historical and trend analysis to determine how labor should be utilized.

• Assists in inventory management, and helps with stocking and shipping, as necessary.

• Investigate outbound and inbound discrepancies by checking for differences between physical counts and AIMS records

• Aid in the training and development of new hires and retraining of current employees

• Develop collaborative relationships with peers and coworkers

• Identify opportunities for personal and team development

• Participate in Lean Six Sigma projects, designed to improve existing processes and enhance the customer experience

• Demonstrate a working knowledge of jobs outside area of responsibility

• Serves as a resource to other team members, instructs Associates on complex picking, put-away, and replenishment tasks to maximize inventory accuracy, is flexible to support daily operational needs. May assist in occasional warehouse audits by providing reporting and answering questions related to inventory control procedures, as necessary.

• Serves as back up support to the transportation coordinator and training coordinator for the facility.

Qualifications

• 4+ years of experience, preferred

• High School diploma, GED or equivalent, or equivalent work experience, preferred

• Previous experience with operating systems such as Microsoft Office, AS400, Oracle, AIMS or other WMS systems preferred

• Previous experience with material handling equipment preferred such as RF scanners, pallet jacks, cherry/order pickers, reach trucks, forklifts, etc.

• Ability to lift up to 50 pounds

• Ability to bend, reach, stoop, lift and stand for entire shift

• Ability to follow direction and change priorities

• Ability to work in a fast-paced distribution environment while meeting established performance quotas and standards.

• Must be flexible to work overtime as needed.

• Excellent interpersonal, organizational, and follow through skills

• Good verbal and written communication skills

What is expected of you and others at this level

• Applies extensive knowledge and company policies to complete a wide range of assignments

• Demonstrates expert understanding of all levels of the job family and has thorough knowledge of jobs outside area of responsibility

• Takes the lead in effectively applying new processes and skills in accomplishing assignments

• May provide technical guidance and training to others

• Maintains appropriate licenses, training and certifications

• Works on complex problems that require independent action and a high degree of initiative to resolve issue

• Makes recommendation for new or revised processes and has a role on the implementation

• Adheres to all quality guidelines

• Works with minimal degree of supervision

• Has latitude to make decisions in exceptional circumstances within established guidelines

• Provides guidance to less experienced team members

• May have team leader responsibilities but does not formally supervise

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities.

We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.

With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges — now, and in the future.

View Cardinal Health on YouTube (http://youtube.com/user/CardinalHealth)